Position Overview – Office Manager:
Represents Empyrean Hospice with the utmost professionalism and compassion
LPN - preferred
Maintains confidentiality of patient information and accurate up-to-date clinical records in accordance with regulations of Medicare and the Policy and Procedure Manual
Communicates effectively on the telephone with patients, families, and staff
Welcomes and assists all guests both in person and via phone
Manages interoffice mail, performs typing, faxing, copying tasks, and data entry
Orders and maintains accurate records of medical equipment and supplies
Responsible for communicating with staff about patient updates, visits, schedules, and clinical meetings as directed
Participates in/assists with community activities, i.e., health fairs, conventions, community education programs, etc.
Ensures standards of ethical business and clinical practice are prioritized