RTG Field Service Technician III

Field Service Technician

If you are a Field Service Technician professional looking for an opportunity to grow your career, Emerson has an exciting opportunity for you in Houston, Texas! In this role, you will support customers throughout North America by delivering hands on technical services for Emerson's Rosemount™ Tank Gauging systems. You will contribute to system startup and commissioning, troubleshooting, integration, and customer training—ensuring safe, accurate, and innovative tank measurement solutions for a wide range of industries.

In This Role, Your Responsibilities Will Be:

• Perform field service commissioning and repair of products, including startup, programming, troubleshooting, calibration, and failure analysis
• Handle technical phone/email support to the technical staff and customers
• Conduct product customer training
• Coordinate and make travel arrangements with customers, domestic and international
• Provide and write detailed technical reports
• Will monitor, respond to, and address callouts and emergencies on a rotational basis
• Ability to work with a team, keep required work schedules, and follow work and safety rules

Who You Are:

You gain insight into customer needs. You identify opportunities that benefit the customer. You build and deliver solutions that meet customer expectations. You establish and maintain effective customer relationships. You anticipate the impact of emerging technologies and make necessary adjustments. You scan the environment for new technical skills, knowledge, or capabilities that can benefit business or personal performance. You reject low-impact or fad technologies. You readily learn and adopt new technologies. You readily action new challenges, without unnecessary planning. You identify and seize new opportunities. You display a can-do attitude in good and bad times. You step up to handle tough issues. You ask the right questions to accurately analyze situations. You acquire data from multiple and diverse sources when solving problems. You uncover root causes to difficult problems. You evaluate pros and cons, risks and benefits of different solution options.

For This Role, You Will Need:

• Associate degree in technical discipline or equivalent military experience
• Minimum of 3 years of work experience in the instrumentation industry
• Ability to climb frequently and work from elevated storage tanks, ladders, stairwells, and walkways up to 150 ft, while carrying up to 15 lbs. of equipment.
• Ability to lift travel cases to 50 lbs.
• Travel required up to 70% domestically; it could include one trip per year, international
• Must possess and maintain a valid driver's license and a driving record satisfactory to the company and its insurers
• Ability to obtain TWIC certification for entry into secure port facilities
• Ability to maintain a passport for international service travel
• Legal authorization to work in the United States

Preferred Qualifications That Set You Apart:

• PLC programming experience
• Proficient with electronic test instruments and communication/interface modems
• Knowledge and experience reading and interpreting electrical diagrams

Our Culture & Commitment to You:

At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives—because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results.

We recognize the importance of employee wellbeing. We prioritize providing flexible, competitive benefits plans to meet you and your family's physical, mental, financial, and social needs. We provide a variety of medical insurance plans, with dental and vision coverage, Employee Assistance Program, 401(k), tuition reimbursement, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.