Field Service Engineer
Are you a professional searching for a new challenge? The Field Service Engineer is responsible for managing and growing relationships and bookings with current and prospective clients within the terminal business in Sweden and Norway. The role focuses on identifying new opportunities for value creation across assigned accounts, with a strong understanding of the regional market dynamics, customer operations, and regulatory environment. Understands the specific needs and challenges of various stakeholders within these accounts, their business drivers, and develops tailored solutions to address their operational and commercial needs. The role executes sales campaigns as defined in collaboration with segment and product leaders, with a particular focus on driving growth and long-term partnerships in the Nordic terminal market. If you are ready to expand your professional experience, we invite you to become a valued member of our team.
In This Role, Your Responsibilities Will Be:
- Account management. Develop and maintain strong, long-term relationships with account stakeholders, ensuring high levels of customer satisfaction and loyalty. Develop and execute account plans to acquire accounts, identify product white spaces, create demand and identify green-or brownfield project opportunities.
- Stakeholder engagement. Map key stakeholders within customer organizations, understand their roles, responsibilities, and influence, and build relationships between them and the various Emerson sales personas.
- Needs assessment. Conduct thorough needs assessments in collaboration with BDMs to identify customer pains, problems, and challenges that our products or solutions can address. Understand the customer's business drivers and process/operational environment.
- Solution presentation. Present and differentiate tailored solutions to stakeholders, demonstrating how our products can meet their specific needs and solve their problems.
- Identification and pursuit of opportunities. Identify and pursue new business opportunities within assigned accounts from lead to PO, focusing on maximizing the potential of our product portfolio, including filling whitespace and generate new demand for our products and services.
- Collaboration. Work closely with support team, BDMs and specialists to ensure high quality customer conversations and solution and services development. Assign ownership of complex or long lead pursuit to Solutions BDM or project pursuit leaders. Support and guide BDMs in reaching the necessary decision makers in the customer's organization.
- Price. Realize price through using the portfolio creating customer value. Define account strategies balancing price and volume.
- Market Insights. Stay informed about industry trends, market conditions, and competitor activities to identify new opportunities and stay ahead of market demands.
- Reporting. Maintain accurate and up-to-date records of all account activities, opportunities, product life cycle management and sales forecasts in CRM or otherwise sales tech systems.
Who You Are:
You a positive person who believes collaboration is the key to success, you are passionate about making an impact and always act with integrity. You continuously push yourself to achieve new goals and are not afraid to question the status quo by proposing creative solutions to problems.
For This Role, You Will Need:
- Technical/Engineering degree;
- At least 3 years Sales and/or Technical experience;
- Fluent Nordic and English level;
- Driver's license for car;
- Willingness to travel from time to time.
Preferred Qualifications That Set You Apart:
- Ability to consistently exceed sales targets;
- Advanced relationship-building skills, with examples of building long-term client partnerships;
- An infectious passion for selling and genuine enthusiasm for the company's products.
Our Culture & Commitment to You:
At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives-because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe in diverse teams, working together are key to driving growth and delivering business results.
Our inclusive company culture celebrates the unique perspectives, diversity of thoughts, and exceptional innovation that come to life when we actively seek to hire and develop the best, brightest team members from all backgrounds. These unique points of view help foster fresh thinking and new ideas, ensuring our continued success into the future.