Cybersecurity Engineer I

Job Title

The role entails developing expertise in PWS security products, solutions, and compliance to become a recognized expert within Emerson. Offer technical help for Emerson PWS cybersecurity products to customers and internal engineers; identify and resolve Ovation product issues efficiently. Along with strong social skills, the engineer must possess excellent technical problem-solving abilities and knowledge of cybersecurity solutions, PWS, process control, and power generation principles.

In this role, your responsibilities will be:

• Foster a positive environment for work and professional growth.
• Maintain or improve customer satisfaction through group and individual effort.
• Manage and prioritize call records and workload; maintain accurate documentation of all support by using the SMS database and other tools.
• Coordinate technical support processes and call escalation between various support organizations.
• Collaborate with Emerson Field Support Engineers, regional offices and expert resources as needed to resolve issues.
• Start-up and DCS commissioning at customer locations
• Deploying, setting up, and optimizing security solutions by PWS and offering cybersecurity services.
• Assisting customers in development of cybersecurity plans and/or programs.
• Providing NERC CIP compliance support services
• Developing assessment reports and suggesting mitigation/remediation strategies
• Applying measures for resolution
• Developing Emerson's cybersecurity guidelines and whitepapers related to security solutions
• Continually and proactively increase one's technical capabilities, growing and establishing higher levels of expertise.
• Maintain product equipment, support labs, and group capital equipment.
• Help to improve the value of the Cybersecurity Center of Excellence by contributing towards additional group activities/tasks, developing new internal/external solutions, and assisting with training (as appropriate).

Who you are:

You build and deliver solutions that meet customer expectations. You persist in accomplishing objectives despite obstacles and setbacks. You take positive action after setbacks. You partner with others to get work done. You provide timely and helpful information to individuals across the organization.

For this role, you will need:

• The position requires a Bachelor of Science Degree in Engineering (Electrical, Electromechanical, Mechanical, Mechatronics and Chemical Engineer), Computer Science or equivalent.
• Must have knowledge of networking, cybersecurity appliances, applications, tools and techniques.
• The position requires an advanced level of English [B2] (additional languages are advantageous).
• The position requires good interpersonal skills and excellent oral and written communication skills in a formal environment.
• The position requires up to 80% travel.
• The position requires availability to work different shifts, as required, including holidays, nights and weekends.
• Knowledge of Ovation, and PWS cybersecurity solutions is desirable.

Our Culture & Commitment to You

At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives—because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams working together are key to driving growth and delivering business results.

We recognize the importance of employee wellbeing. We prioritize providing competitive benefits plans, a variety of medical insurance plans, Employee Assistance Program, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, vacation and holiday leave.