Community Service & Parking Enforcement Officer

Community Service And Parking Enforcement Officer

Embry-Riddle: A Global Leader in Aviation and Aerospace

With vibrant campuses in Daytona Beach, FL, and Prescott, AZ—along with a worldwide network spanning roughly 120 global locations—Embry-Riddle proudly stands as the world's largest aviation and aerospace university. Now celebrating our 100th year, we continue to lead innovation in STEM education, serving more than 30,000 students worldwide. Our cutting-edge programs in Applied Science, Aviation, Business, Technology, Engineering, Safety, Security, and Space prepare the next generation of leaders shaping the future of flight and beyond.

The Opportunity

The Community Service and Parking Enforcement Officer support the Campus Safety & Security Department by providing non-emergency safety services to the Daytona Beach campus community. This role is primarily responsible for parking and traffic enforcement while delivering high-level customer service to students, faculty, staff, and visitors.

This position contributes to maintaining a safe and secure campus environment through routine patrols, enforcement of university parking regulations, and assistance with non-criminal incidents. The role does not require a security license and is restricted from responding to calls outside the defined scope of duties.

Primary responsibilities include:

• Performing parking and traffic enforcement, including use of automated license plate reader (ALPR) technology
• Conducting regular patrols to identify safety hazards and security concerns
• Securing buildings, providing access requests, and safeguarding property
• Completing incident reports and required department documentation
• Responding to private property accident reports, motorist assists, animal complaints, and lost article reports
• Providing escorts and non-emergency transports
• Assisting with special events and community outreach

This is a 24-hour operation requiring shift coverage. C-shift hours are 10:00 p.m. – 7:00 a.m., and occasional unscheduled overtime may be required based on university needs.

Perks Await You at Embry-Riddle!

• Health Benefits: Experience comprehensive medical, dental, and vision coverage, along with wellness programs that include preventive care and fitness memberships. Our flexible spending and health savings accounts simplify managing healthcare costs. Join a workplace that prioritizes your health—because your journey to wellness should be rewarding! Buckle up for a healthier, happier you!
• Tuition Coverage: Get 100% tuition coverage for yourself for one undergraduate and one graduate degree, and discounted rates for your spouse and dependent children up to age 26.
• Retirement Contributions: ERAU contributes an annual 6% gift of your base salary to your retirement plan and offers a 4% matching contribution, with no vesting period.
• Generous Time Off: Relax with 18 days of personal leave in your first year. Enjoy 9+ paid holidays, including the day after Thanksgiving and the week between Christmas Eve and New Year's Day.

Required Education

• High school diploma or GED
• High school-level ability in spelling, grammar, basic composition, and math

Required Experience

• 1–3 years of related work experience

Required Licenses & Certifications

• Valid Florida Driver's License
• Must meet University standards for approved drivers
• No felony convictions

Required Knowledge, Skills & Abilities

• Excellent verbal communication skills
• Ability to write legibly and complete reports
• Ability to manage multiple tasks simultaneously (radio, phone, and in-person communication)
• Ability to interact professionally with students, faculty, staff, visitors, and co-workers
• Ability to resolve complaints using tact and diplomacy
• Ability to work in outdoor conditions and around vehicular traffic
• Ability to stand or walk for extended periods
• Ability to lift 10–25 pounds
• Ability to operate a motor vehicle and basic office/computer equipment

Preferred Qualifications

• Prior law enforcement, military police, or corrections experience
• Experience with T-2 and ALPR technology