Academic Support Coordinator

The College of Arts & Sciences at Embry-Riddle Aeronautical University – Worldwide, located in Daytona Beach, FL, is seeking an experienced and highly organized administrative professional for the position of Academic Support Coordinator. Reporting directly to the Dean, this position plays a critical role in supporting the College's academic operations in close collaboration with the department and program chairs. This position assists with a broad range of academic and faculty administrative functions, including but not limited to faculty scheduling, academic issues and student success needs, planning college meetings, and collaboration with internal departments for faculty and course management and scheduling.

Responsibilities

• Provide administrative support to Department Chairs, Program Chairs, and Faculty
• Serve as administrative point of contact between the Dean of Students' Office and the college for grievances and inquiries
• Serve as point of contact to facilitate the completion of adjunct hirings
• Manage course rollout and cancellations and permissions to run courses with low enrollment in collaboration with the Dean and Department Chairs
• Coordinate between the College and Instructional Design on course updates, developments, and redevelopments
• Assist with the organization of College meetings and faculty meetings
• Compiling faculty and student reports for the college leadership
• Full-time and adjunct faculty onboarding and management support
• Clerical student case management
• Course and faculty scheduling, credentialing, and approvals
• Maintain the highest standards of confidentiality and professionalism in handling sensitive faculty, student, and administrative information
• Support curriculum development, program reviews, and assessment
• Other duties assigned by the Dean

This position offers the opportunity to work closely with College leadership in advancing strategic goals, supporting student success and faculty activity, and ensuring operational excellence across a range of academic functions. The successful candidate will demonstrate professionalism, confidentiality, and a commitment to supporting the academic mission of the college.

About the College of Arts & Sciences

The Embry-Riddle Worldwide College of Arts & Sciences develops and supports career-ready graduates and advances all students to be lifelong learners and leaders in their professional disciplines. Through the general education program that it delivers to all Embry-Riddle Worldwide students and beyond, the College emphasizes academic rigor in critical thinking, global perspectives, creative problem solving, communication skills, scientific and cultural literacy, as well as ethical interaction with the contemporary world. In its academic degree programs, the college focuses on applied studies that implement state-of-the-art curriculum to educate students for long-term success in their profession. The College is comprised of the Department of Emergency, Disaster and Global Security Studies; the Department of Human Factors, Safety, and Social Sciences; the Department of Humanities and Communication; and the Department of Mathematics, Science and Technology. Currently, the college is offering one associate's degree, seven bachelor's degrees, four master's degrees, over 20 minors, and eight certificates.

All the College's degree programs are STEM-designated and globally offered online, across the country and around the world. Select courses are also offered face-to-face on certain U.S. and international sites. The College conducts basic, applied, and translational research and engages in creative work; it provides mentored research opportunities for undergraduate and graduate students. In doing so, it fosters unique and innovative disciplinary, multidisciplinary, and interdisciplinary research, approaches, and applications to STEM, social and behavioral sciences, humanities, and comprehensive civil security studies that have societal impact.

Our vision is to be a destination college for multidisciplinary studies and impactful collaborative research as well as continue to be a national leader in general education, developing opportunities for our diverse student population to fulfill their educational goals and become responsive, responsible global citizens.

Embry-Riddle: A Global Leader in Aviation and Aerospace

With vibrant campuses in Daytona Beach, FL and Prescott, AZ, plus a Worldwide network across approximately 120 locations, Embry-Riddle stands as the world's largest aviation and aerospace university. For 100 years, we've been pioneering education in STEM fields, serving over 11,600 residential students and 19,200 globally in the 2023-24 academic year with cutting-edge programs in Applied Science, Aviation, Business, Technology, Engineering, Safety, Security, and Space.

Perks Await You at Embry-Riddle!

• Generous Time Off: Enjoy 9+ paid holidays, including the day after Thanksgiving and the week between Christmas Eve and New Year's Day.
• Tuition Coverage: Get 100% tuition coverage for yourself for one undergraduate and one graduate degree, and discounted rates for your spouse and dependent children up to age 26.
• Retirement Contributions: ERAU contributes 6% of your base salary to your retirement plan and offers a 4% matching contribution – with no vesting period.
• Personal Leave: Relax with 12 days of personal leave for non-exempt employees or 18 days for exempt full-time employees in your first year.

Qualifications

Required Qualifications

• Associate's degree or completion of a post-secondary program lasting 18 months or longer.
• One to three years of administrative experience in an academic or comparable education-related environment.

Preferred Qualifications

• Bachelor's degree preferred.

Required Knowledge, Skills, and Abilities

• Attention to detail and reliable work style.
• Proficiency in Microsoft Office applications, including Word, Excel, PowerPoint, SharePoint/Google Docs, and Outlook, as well as Microsoft Teams, Zoom, and social media platforms.
• Proficiency with academic management systems such as Campus Solutions, Knowledge Lake Imaging system and Workday.
• Experience in managing complex projects.
• Exceptional organizational skills with the ability to manage multiple priorities in a fast-paced environment.
• Strong writing and communication skills, with the ability to interact effectively with a diverse community.
• Ability to work independently, reliably, efficiently and proactively, as well as collaboratively in team settings.
• Capability to operate effectively in both face-to-face and virtual environments.
• Strong interpersonal skills with the ability to work collaboratively with faculty, staff, and administrators, while demonstrating professionalism, tact, and cultural awareness.
• Ability to manage multiple priorities in a fast-paced environment.

Application process/requirements

Review of applications will begin immediately and will continue until the position is filled.

To submit your application for this opportunity, please visit the Embry-Riddle Career Site and search for requisition number R310475. Please attach all relevant materials to your application when you apply online. Complete submissions include:

• Cover letter
• Resume
• Contact information for at least three professional references (please note that references may be contacted as part of the interview/screening process)

Current Embry-Riddle employees: Please apply directly through the ERAU Employee Hub Central application within Workday.

Embry-Riddle is committed to fostering a workplace where all individuals are valued and respected. We strive to ensure that all faculty, staff, and students are treated fairly and provided equal opportunities for employment, advancement, compensation, training, and other benefits of employment. Embry-Riddle makes employment decisions — including hiring, promotions, compensation, and other terms of employment — based on individual merit, qualifications, and abilities. Embry Riddle is strongly opposed to discrimination and harassment, and such behavior is prohibited by university policy. Embry Riddle does not discriminate on the basis of race, color, national origin, sex, disability, veteran status, predisposing genetic characteristics, age, religion, or pregnancy status, or any other status protected by federal, state, or local law, in its employment, educational programs, admissions policies, financial aid, or other school-administered programs or activities. For further information, please visit our website.