Marketplace Sales Manager - Field/on - site

Sales Position At EmblemHealth

Summary of Position

Manage the day-to-day sales activities of the Direct to Consumer and Individual markets (Medicaid, Child Health Plus, The Essential Plan and QHP) and implement any strategic or tactical plans.

Work closely with the Regional Sales Leader, Government Assisted Program (GAP), Enrollment and Customer Service to ensure high levels of service and responsiveness.

Principal Accountabilities

• Implement the overall direction of product distribution to grow the current block of business.
• Collaborate with the Regional Sales Manager and AVP in monitoring the sales performance of the Individual products and implement any strategic or tactical adjustments.
• Manage the daily, weekly and monthly production report and make sure that each rep reaches their monthly new and renewal goals by matching it with the completed and effectuated 834 State file.
• Work with the Regional Sales Leader regarding the changes within the regulatory environment and its impact on the Individual products; implement appropriate marketing strategies to ensure regulatory compliance.
• Coordinate with Regional Sales Leader in the implementation of strategies that will enhance our enrollment opportunities with Community Based Organizations.
• Coordinate efforts and work collaboratively with all applicable departments that support the product to achieve high levels of customer satisfaction and member retention.
• Responsible for ensuring the team achieves all sales and retention goals.
• Hire, train, supervise, motivate, discipline and provide the overall direction to the Individual Sales staff.
• Regular attendance is an essential function of the job.
• Perform other duties as assigned or required.

Qualifications

Education, Training, Licenses, Certifications

• BA/BS required.

Relevant Work Experience, Knowledge, Skills, and Abilities

• 5 – 8+ years of previous sales management experience for a major health insurance carrier, particularly one which is focused on direct-to-consumer sales activities.
• Additional experience/specialized training/certifications may be considered in lieu of the educational requirements.
• Demonstrated success in leading an effective, competitive sales management in a direct sales environment, with a track record of achieving profitable growth
• Bilingual skills (verbal and written).
• Proficient with MS Office (Word, Excel, PowerPoint, Outlook) and other Internet and web-based tools.
• Demonstrated analytical and collaborative problem-solving skills.
• Excellent communication skills (verbal, written, presentation, and interpersonal); ability to build rapport and relationships.