Call Center Scheduler - Orthopedic Clinic - Full Time - Days - 8hr West Covina
Emanate Health
Job Title
To provide scheduling appointments at the appropriate clinics. This position also provides documentation support, communications enhancements and other support activities in maintaining the coordination of patient care.
Job Requirements
a. Minimum Education Requirement: High School Diploma or equivalent preferred. Bilingual in Spanish preferred.
b. Minimum Experience Requirement: Minimum of one year experience with a multi-line telephone system. Customer service skills required for responding appropriately to patients, families, physicians and agency staff. Ability to transcribe and relay accurate messages on a timely basis. Knowledge of grammar usage, punctuation and style. Computer skills required. Clinic experience preferred. Medical terminology preferred. Excellent customer service skills required.
c. Minimum License Requirement: