Manager Software Engineering

Manager-Software Engineering

Would you like to be part of a team that delivers high-quality software to our customers?

Are you a highly visible champion with a 'can do' attitude and enthusiasm that inspires others?

About Our Team:

Elsevier Health applies innovation, facilitates insights, and helps drive more informed decision-making for our customers across global health. We support health providers by providing accessible, trusted evidence-based information; prepare more medical and nursing students with effective tools and resources; provide insights that help clinicians improve patient outcomes; and supports a more personalized and localized healthcare experience. All for the benefit of every patient.

About The Role:

This position manager provides leadership, management, direction, and vision to software engineers and/or development employees including offshore contractors/consultants and interns needed to support, run, and change activities in the software development life cycle. The position works closely with development peers, product and project leaders/managers, and other in-house software developers as well as directs the successful completion and delivery of respective software components and any other related deliverables. The position is additionally expected to report progress to senior management. Additional responsibilities may include oversight of the department budget, identifying and supporting talent, and defining resource requirements and allocations.

Responsibilities:

• Successfully partner and lead large offshore resources in solving complex business needs.
• Perform reviews to ensure enterprise and architectural standards and processes are followed.
• Complete management responsibilities to include performance management, hiring and coaching of staff, and resource planning.
• Write advanced complex code for computer systems and serve as a senior source of expertise.
• Manage system and user acceptance testing cycles to ensure accurate and quality business solutions.
• Lead the development of technical standards, and perform reviews to ensure enterprise and architectural standards and processes are followed.
• Serve as a primary technical point of contact for external technology resources.
• Recommend technical strategy and direction across functional area.
• Participate in development and evolution of architecture.
• Consult with stakeholders to find alternative work-arounds during system outages.
• Provide design input across a product.
• Work directly with customers and end users.
• Serve as acknowledged 'go to' person on coding and technical issues.
• Interface with other technical personnel or team members to finalize requirements.
• Write and review portions of detailed specifications for the development of system components of moderate complexity.
• Complete complex bug fixes.
• Design and work with complex data models.
• Seek diverse ideas and perspectives from a variety of sources to create better solutions, products, and services.
• Carry out management responsibilities in accordance with the organization's policies, procedures, and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; and addressing complaints and resolving problems.
• Ensure all staff is provided with training and resources needed to perform their jobs to the most outstanding degree possible. Ensure all staff is provided with frequent feedback and coaching in order to meet and exceed individual and team performance goals consistently.
• Manage and encourage new ideas from staff to foster improvements through innovations.
• Empower the staff to be accountable and responsible for their own actions and decisions.
• All other duties as assigned.

Requirements:

• 12+ years of software development experience
• 2+ years of management experience
• BS Engineering/Computer Science or equivalent experience required; advanced degree preferred
• Expertise and proven experience in various staffing and resource models.
• Strong proficiency in database technology, design and manipulation, optimization, and best practices.
• Knowledge in normalized/dimensional data modeling principles and their application to complex business needs.
• Expertise in techniques for design and code reviews of offshore technical proposals.
• Proven knowledge and experience in project planning and management tools to manage project progress, budget, and scope.
• Experience in code reviews and development approaches.
• Expertise in industry best practices in offshore partnership development.
• Proven ability to lead test-driven development and maintenance.
• Industrywide or broad companywide technical knowledge.
• Specialized coding skills.
• Knowledge of large complex systems.
• Proven ability to adapt to new roles and responsibilities.
• Software development process expert in applicable methodologies (e.g., Agile, Waterfall).

Strong experience with various resource models such as Managed Services and/or Staff Augmentation.

Strong proficiency with data manipulation language including optimization techniques.

Ability to design and work with complex data models.

Strong skills in setting, communicating, implementing, and achieving business objectives and goals through the direct management of others.

Strong organization/project planning, time management, and change management skills across multiple functional groups and departments, and strong delegation skills involving prioritizing and reprioritizing projects and managing projects of various size and complexity.

Advanced problem-solving experience involving leading teams in identifying, researching, and coordinating the resources necessary to effectively troubleshoot/diagnose complex project issues; prior success extracting/translating findings into alternatives/solutions; and identifying risks/impacts and schedule adjustments to facilitate management decision-making.

Advanced communication (verbal and written) and customer service skills. Strong interpersonal, communication, and presentation skills applicable to a wide audience including senior and executive management, customers, etc., including diction/terminology and presenting information in a concise and effective manner to clients, management, and various departments using assorted communication mediums.

Expertise in data modeling, design and manipulation, optimization, best practices, tuning, and leading industry trend knowledge.

Languages, tools, technologies & other expectations include:

• Programming languages and frameworks: HTML, CSS, JavaScript, React, Typescript, Node.js, Express, Python
• Testing - TDD, unit testing, familiar with libraries like jest, react testing library
• Db technology & ORM's - Mariadb, Mysql, Snowflake, SQL, Sequelize or other ORMs, Prisma, Drizzle
• Tools - Version control (like Git), CI/CD pipeline like (GHA, Docker), Observability (Sonarqube, New Relic), package managers (npm, etc.), Visual Studio Code, JIRA/ticket management
• S/W methodologies - Agile, SCRUM
• Other - Knowledge of RESTful API's, web services, Responsive designs and accessibility, familiar with Cloud platforms like AWS (CloudWatch, Cloud Flare, S3, SQS/SNS, Lambda functions etc)Expertise in industry technology language development trends.

Work in a Way That Works for You:

We promote a healthy work/life balance and provide various well-being initiatives, shared parental leave, study assistance, and sabbaticals to help you meet both your immediate responsibilities and long-term goals.

Working for You:

We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer: - Comprehensive Health Insurance: Covers you, your immediate family, and parents. - Enhanced Health Insurance Options: Competitive rates negotiated by the company. - Group Life Insurance: Ensuring financial security for your loved ones. - Group Accident Insurance: Extra protection for accidental death and permanent disablement. - Flexible Working Arrangement: Achieve a harmonious work-life balance. - Employee Assistance Program: Access support for personal and work-related challenges. - Medical Screening: Your well-being is a top priority. - Modern Family Benefits: Maternity, paternity, and adoption support. - Long-Service Awards: Recognizing dedication and commitment. - New Baby Gift: Celebrating the joy of parenthood. - Subsidized Meals in Chennai: Enjoy delicious meals at discounted rates. - Various Paid Time Off: Take time off with Casual Leave, Sick Leave, Privilege Leave, Compassionate Leave, Special Sick Leave, and Gazetted Public Holidays. - Free Transport pick up and drop from the home -office - home. (Applicable for Bangalore & Chennai).

About Business:

We are a global leader in information and analytics, helping researchers and healthcare professionals' advance science and improve health outcomes. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science, research, health education, interactive learning, and exceptional healthcare and clinical