Associate - Clinical Services And Capabilities

Associate - Clinical Services And Capabilities

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We're looking for people who are determined to make life better for people around the world.

Eli Lilly Cork is made up of a talented diverse team of over 2000 employees across 60 nationalities who deliver innovative solutions that add value across a variety of Business Service functions including Finance, Information Technology, Medical, Clinical Trials and more. Eli Lilly Cork offers a premium workspace across our campus in Little Island, complete with flexible hybrid working options, healthcare, pension and life assurance benefits, subsidised canteen, onsite gym, travel subsidies and on-site parking. Inhouse People Development services, Educational Assistance, and our 'Live Your BEST Life' wellbeing initiatives are just some of the holistic benefits that enhance the career experience for our colleagues.

Eli Lilly Cork is committed to diversity, equity and inclusion (DEI). We cater for all dimensions ensuring inclusion of all ethnicities, nationalities, cultural backgrounds, generations, sexuality, visible and invisible disabilities and gender, with four pillars: EnAble, embRACE, LGBTQ+ & Ally and GIN-Gender Inclusion Network. EnAble, our pillar for people with disabilities and those that care for them, partners with the Access Lilly initiative to make our physical and digital environment accessible and inclusive for all. Together they are committed to promoting awareness to create a disability confident culture both at Eli Lilly Cork and beyond.

Come join our team - Be Creative, Be an Innovator, and most of all, Be Yourself!

The Clinical Central Services and Innovation (CCSI) organization orchestrates solutions that strategically enhance clinical research awareness and accessibility while increasing diversity, reducing burden, and speeding trial execution. This group partners across functions within Clinical Design, Delivery and Analytics (CDDA) and Product Research and Development (PRD) to influence trial design and operationalize innovation solutions to support the execution of clinical trials globally for all business units across all phases of development.

Telemedicine and Virtual Orchestration (TeVO) leverages technology to enable flexibility and convenience for patients, investigators, and research staff. The role of TeVO Associate within the Clinical Central Services and Innovation Team will facilitate the delivery and implementation of the TeVO strategy within Lilly's clinical research portfolio.

Primary responsibilities:

• Drive implementation capability processes from trial startup to close out within clinical programs to increase accessibility of clinical trial participants globally.
• Collaborate with cross functional teams to understand clinical program timelines, objectives, and requirements to develop, align and execute implementation strategies to meet/exceed goals.
• Develop operational plans to document roles, responsibilities, and expectations across Lilly and the selected vendor(s).
• Oversee and manage vendor performance on a trial, including TPO qualification process, selection, and oversight.
• Manage and resolve issues in a timely manner. Monitor and track trends to influence and drive solutions and/or process improvements.
• Demonstrate excellent project management skills to manage implementation deliverables and ensure ongoing communication with cross functional business partners.
• Track and collate data related to the delivery and implementation of the CCSI strategy including elements related to budgets, vendor management and/or technology platforms to support reporting and metrics.
• Continuously maintain a state of inspection readiness. Participate and perform duties required for internal and external inspections as well as supporting institutions/investigators and alternative site locations in inspection readiness initiatives.

Contribute to an inclusive and innovative culture:

• Partner and/or strengthen relationships across business partners and vendors to identify and communicate best practices and share learnings.
• Collaborate with study teams, research personnel and TPOs to enhance the experience of our study participants and enable optimized strategy delivery.
• Develop and evolve both internal and external knowledge and understanding of the clinical development landscape and clinical trial process to support the overarching strategy.

Support continuous improvement:

• Continually seek and drive process improvement or process automation opportunities to reduce cycle time and decrease work effort.
• Embrace and support quality improvement initiatives.
• Support the development of training materials, job aides and resources for areas of focus.

Minimum Qualification Requirements:

• Bachelor's degree and 1-3 years of experience in project management, clinical drug development or a health care related field.
• Clinical trial knowledge and/or experience and an understanding of drug development.
• Demonstrated high-level end-user computer skills (e.g., word processing, tables and graphics, spreadsheets, presentation, and templates).
• Experience in project management, preferably leading a cross functional team.

Other Information/Additional Preferences:

• Excellent oral and written communication skills.
• Demonstrated strength to build effective networks across functions, organisations, job levels and geographies.
• Strong networking, interpersonal and relationship skills with demonstrated ability to work in teams, across organizational boundaries and achieve results through others.
• Demonstrated ability to manage complex situations through problem-solving, critical thinking and navigating ambiguity.
• Experience in leadership and organisational change management influence at all levels.
• Ability to multitask and prioritise.
• Experience in vendor management.
• Demonstrated experience in data analysis and interpretation.
• Flexibility (start / finish time daily).
• Open to potential evening shift work (Mon-Fri only).
• 2 years prior experiences in one of the following: business integrator / systems implementer, preferably within a regulated industry or information technology oversight.

Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form for further assistance. Lilly does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.

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