Director Substance Use Disorder Programs & Services

Director Substance Use Disorder Programs & Services

We are partnering with North Carolina DHHS to operationalize a statewide Medicaid Plan designed to support Medicaid-enrolled infants, children, youth, young adults, and families served by the child welfare system so that they receive seamless, integrated, and coordinated health care. Within the Children and Families Specialty Plan (CFSP), and regardless of where a member lives, they will have access to the same basic benefits and services, including physical health, behavioral health, pharmacy, intellectual/developmental disabilities (I/DD) services, long term services and supports, unmet health-related resource needs, and integrated care management. We envision a North Carolina where all children and families thrive in safe, stable, and nurturing homes.

Location: North Carolina. Field: This field-based role enables associates to primarily operate in the field, traveling to client sites or designated locations as their role requires, with occasional office attendance for meetings or training. This approach ensures flexibility, responsiveness to client needs, and direct, hands-on engagement.

Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law.

The Director Substance Use Disorder Programs & Services is responsible for the clinical vision and implementation of new substance use disorder direct care programs and services in the state of North Carolina. Works in partnership with the Product and Strategy team to execute on the company's substance use disorder clinical vision. Sets the stage for clinical design and implementation of a product strategy through innovative substance use disorder (SUD) programs. Ensures that operational needs are met and ensures compliance with state/federal health plan requirements, Medicaid guidelines and health plan requirements.

How you will make an impact:

• Provides member-level clinical consultation to care management teams.
• Assists network team in identifying substance use disorder providers, programs, and services.
• Assists with substance use disorder related policy, program, and service development.
• Drives and assists in the design of strategic plans and management of enterprise-wide, large-scale clinical initiatives and quality and outcomes monitoring initiatives and projects promoting quality care.
• Directs and oversees innovation initiatives, data analysis activities, and evaluation strategies for clinical programs including, but not limited to, pilot projects, grant-funded research projects, and publication endeavors.
• Maintains knowledge of innovative clinical best practices and applies creative solutions across different markets.
• Build alliances across the business including Care Management, Utilization Management, Network, Clinical, Pharmacy, and Quality teams to ensure a collaborative, efficient and viable operating model.
• Innovates and implements new or revised models for clinical strategy functions in response to evolving trends in healthcare delivery and/or emerging models of care.
• Supports cost management projects through analysis of medical expense to determine savings for both proposed and implemented initiatives.
• Identifies and develops/delivery of substance use disorder specific staff and stakeholder training. Hires, trains, coaches, counsels, and evaluates performance of direct reports.

Minimum Qualifications:

• Requires MS in a behavioral health field (i.e. social work, counseling) and minimum of 10 years of experience in behavioral health setting, either provider or payer; or any combination of education and experience, which would provide an equivalent background.
• Current unrestricted Independent Clinical or Behavioral Health licensure required.

Preferred Skills, Capabilities and Experiences:

• Licensed Clinical Addiction Specialist (LCAS) or professional degree with comparable substance use disorder experience and/or certification/licensing strongly preferred.
• Certified Clinical Supervisor preferred, Prior clinical supervision experience in a behavioral health or substance use disorder setting.
• Prior experience directing or leading a substance use disorder agency or programs.
• Demonstrated ability to develop and oversee clinical programs addressing substance use disorder prevention, intervention, and recovery supports utilizing trauma-informed and culturally competent care to diverse populations.
• System-level thinker with the capacity to identify leverage points for change, anticipate downstream effects or barriers, and balance competing priorities across a diverse range of stakeholders.

Job Level: Director

Workshift:

Job Family: MED > Licensed/Certified Behavioral Health Role

Elevance Health is a health company dedicated to improving lives and communities – and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.

At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.

The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.

Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact elevancehealthjobssupport@elevancehealth.com for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.