Director Pharmacy Operations

Director Pharmacy Operations

This role requires associates to be in-office three days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. Alternate locations may be considered.

The Director Pharmacy Operations is responsible for leadership and management of multi-site Home Delivery pharmacy operations within assigned markets, which includes dispensing and/or non-dispensing locations spanning across multiple states.

How you will make an impact:

• Manages the budget, growth, profitability, and strategic priorities of the market, while delivering operational excellence and efficiency, clinical care and quality, compliance and accreditation, including enhancing patient experience, scaling the organization, and providing differentiated experiences for patients, providers, and clients.
• Develops and implements strategies to optimize pharmacy operations and deliver best in class service.
• Drives continuous improvement within operations, leveraging data analysis, technology, industry best practices, and innovation to enhance overall quality and customer satisfaction.
• Collaborates and consults with cross-functional partners to achieve operational goals, service levels, and KPI's resulting in measurable financial results.
• Responsible for federal, state, and local compliance and adherence to regulatory standards for all pharmacies within assigned market.
• Hires, trains, coaches, counsels, and evaluates performance of direct reports.

Minimum Requirements:

Requires BA/BS in a related field and minimum 10 years' experience in healthcare, operations, Pharmacy or related field; or any combination of education and experience, which would provide an equivalent background.

Preferred Skills, Capabilities and Experiences:

• MBA preferred.
• Minimum 5 years within a pharmacy environment preferred.
• Lean Six Sigma preferred.
• Pharmacy leadership experience preferred.
• Multi-site experience preferred.
• Retail or mail order pharmacy experience preferred.

For URAC accredited areas, the following professional competencies apply: Associates in this role are expected to have strong oral, written and interpersonal communication skills, problem-solving skills, facilitation skills, and analytical skills.

For candidates working in person or virtually in the below location(s), the salary* range for this specific position is $175,120 to $262,680.

Location: Mendota Heights, MN

In addition to your salary, Elevance Health offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the Company. The Company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws.

Job Level: Director

Workshift: 1st Shift (United States of America)

Job Family: BSP > Operations

Elevance Health is a health company dedicated to improving lives and communities – and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.

At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.

The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.

Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact elevancehealthjobssupport@elevancehealth.com for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.