Clinical Support Coordinator - Bioplus Specialty Pharmacy

Clinical Support Coordinator - BioPlus Specialty Pharmacy

Location: LA - Harvey, 2731 Manhattan Blvd or FL – Lake Mary, 3200 Lake Emma Road

Schedule: M-F; 8:30am – 5pm central time

Hybrid: This role requires associates to be in-office 1 - 2 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law.

BioPlus Specialty Pharmacy is a proud member of the Elevance Health family of companies. BioPlus offer consumers and providers an unparalleled level of service that's easy and focused on whole health. Through our distinct clinical expertise, digital capabilities, and broad access to specialty medications across a wide range of conditions, we deliver an elevated experience, affordability, and personalized support throughout the consumer's treatment journey.

The Clinical Support Coordinator - BioPlus Specialty Pharmacy is responsible for participating in program management activities, supporting and facilitating the distribution of reports and communication documents, and assisting with process improvement initiatives designed to improve customer service. Primary duties may include, but are not limited to:

• Ensures timely, compliant, and accurate completion of program deliverables.
• Prepares and maintains reports for review by departmental management related to assigned program activities.
• Collaborates with departments and completes day-to-day activities related to program assignment.
• Completes the coordination, authorization, fulfillment, monitoring, and tracking of health care services.
• Partners with functional area experts and/or program managers to develop concise, complete, accurate, and clear specifications of program deliverables.

Minimum Requirements: Requires a HS diploma or equivalent and minimum of 3 years of experience in a general office/administrative environment; or any combination of education and experience, which would provide an equivalent background.

Preferred Skills, Capabilities and Experiences: Managed healthcare experience preferred.