Retail Sales Associate / Customer Service

Retail Sales Associate / Client Experience Specialist

If you're looking for more than just a job—and want to make a real impact in people's lives—this could be the perfect fit. At Elements Massage, our front desk team plays a key role in helping clients feel better, every day.

What You'll Love About This Role

• Competitive pay: $17-$20 per hour (based on experience)
• Monthly bonus opportunities tied to performance
• Medical insurance options
• Free monthly massage
• A positive, supportive, wellness-focused work environment

What You'll Do

• Guide clients through our proven sales process and introduce them to the Elements Wellness Program
• Build strong relationships with new, existing, and prospective clients
• Deliver an exceptional, personalized customer experience from check-in to check-out
• Handle scheduling, payments, and client communication using our easy-to-learn systems
• Turn feedback into opportunities to create outstanding service moments

What We're Looking For

• A natural communicator who loves listening just as much as talking
• Someone who thrives in a client-focused, team-oriented environment
• Sales experience is a plus—especially memberships or service-based sales
• Background in customer service, hospitality, spa, or wellness environments preferred
• Comfortable using computers and modern scheduling systems
• Positive, driven, and passionate about creating great experiences for both clients and teammates

Why Elements Massage?

We're not just about massage—we're about helping people feel their best. And that starts with a team that feels supported, valued, and inspired every day.