Retail Sales Associate / Customer Service

Retail Sales Associate / Customer Service

If you are 18, detail oriented and you're looking for a retail sales associate / customer service job where you can positively change the lives of clients in a meaningful way, then look no further! We are looking to add someone to our team that is passionate about massage, sales and customer service. We are a busy massage studio inside LaCenterra at Cinco Ranch. Shifts are 8-3 or 3-9 and we are open 7 days a week. The perfect candidate must be able to work any shift morning/evening and weekends. We do our schedule a month out so you know what and when you work well in advance.

Retail Sales Associates enjoy the following perks:

• Pay $13 - $14 per hour depending on experience
• Bonuses based on monthly conversion numbers
• A complimentary monthly massage at the studio
• Our team members will earn commission for wellness plan sales and have opportunities to earn up to $200+ in additional bonuses.

Here's what we are looking for:

• Ability to follow our proven sales process to sell the monthly Elements Wellness Program and build customer loyalty.
• The right candidate must like talking, but more important, love listening to all new clients, established clients, and prospective clients.
• The right candidate can turn every incident of client criticism to a story of great customer service. Qualifications:
• Prior retail sales experience preferred; selling memberships or services in‐person to potential clients.
• Customer Service in a spa‐like or similar environment is preferred; catering experiences that distinguish their value with attention, hospitality, and execution.
• Familiarity with modern office tools and systems; scheduling and payments are all processed with easy‐to‐learn computer programs.
• Driven to create the best work environment for the employees and the best experiences for the client.

Responsibilities

Opening or closing the studio, cleaning areas and doing laundry, contacting clients for appointments and payments, convincing clients to join our monthly wellness program

Benefits

Free services once a month and discounts

Legal Disclaimer

©2023 Elements Therapeutic Massage, LLC ("ETM"). Each Elements Massage® studio is independently owned and operated. Franchise owners are solely responsible for all employment decisions and matters regarding their independently owned and operated studios. All individuals hired by franchise owners' studios are their employees, not those of ETM. Elements Massage® + design are registered trademarks owned by ETM.