Project & Invoicing Support Analyst

Project & Invoicing Support Analyst

Egon Zehnder is one of the world's foremost leadership and talent consultancies. Our firm provides senior-level executive search, board search, advisory, CEO succession, family business advisory, as well as leadership assessment and development to the world's most respected organizations. With more than 600 consultants in 67 offices and 36 countries, we work closely with public and private corporations, family-owned enterprises, and nonprofit and government agencies to help them define great leadership in the face of changing economic conditions, emerging opportunities, and evolving business goals.

We are seeking an experienced and enthusiastic candidate to join our Lead to Cash (L2C) Global Support Team as Project & Invoicing Support Analyst. The ideal candidate will possess a strong understanding of the L2C application, invoicing processes, and financial operations, with a specific focus on project administration and invoicing best practices.

The role will be located in our Knowledge Center Budapest and will report to the L2C Team Lead (based in London).

Key Responsibilities:

• Assist internal business users at various stages of the Lead-to-Cash process, ensuring compliance with global standards.
• Collaborate with cross-functional teams to address specific requirements and enhance process efficiency.
• Utilize fundamental knowledge of the L2C application and end-to-end process to support internal business users.
• Develop and expand expertise in NetSuite, particularly in relation to L2C and expense processes.
• Guide end users on intercompany invoicing processes, ensuring alignment with internal standards.
• Assist in interpreting the financial aspects of the Letter of Proposal (LoP), offering insights and recommendations as necessary.
• Conduct data quality checks related to financial data and processes to ensure accuracy and reliability.
• Assist during the launch of the new L2C platform, actively participate in the preparation of targeted training and knowledge sharing.
• Providing technical support by being part of the help desk, a dedicated support team to address the technical issues, and provide assistance. Conducting thorough testing and promptly resolving any identified problems.
• Support creating user-friendly guidance and FAQ's to address common issues.
• Collaborating with the change management team to strengthen the transition process effectively.
• Gather and document relevant use cases to ensure a comprehensive understanding and support for L2C processes. This includes collaborating with team members to identify key scenarios, compiling necessary documentation, and maintaining an organized repository for easy access and reference.
• Conduct testing of new developments to ensure seamless integration and functionality, while monitoring and optimizing process and data flow for efficiency and effectiveness.