Salesforce Manager / Architect

Salesforce Core Manager / Architect

The Salesforce Core Manager / Architect role is responsible for owning Salesforce Core and Certinia (FinancialForce-equivalent PSA/ERP) platforms for internal operations. The role focuses on platform architecture, program delivery, and team leadership, ensuring Salesforce solutions are scalable, stable, and aligned with business needs.

Experience: 8–12 Years (Minimum 6+ years of Salesforce platform leadership experience)

Your Contribution (As the Salesforce Platform Manager / Architect):

• Own and govern Salesforce platform architecture, including data model, security model, automation strategy, and environment strategy.
• Lead internal programs for Salesforce and Certinia (PSA/ERP) implementations, enhancements, and operational improvements.
• Architect and review solution designs, proposing improvements and changes to existing Salesforce implementations to support scalability and operational efficiency.
• Manage and enable cross-functional teams (Salesforce Admins, Developers, Certinia Consultants) with clear delivery governance.
• Partner with Operations, Finance, and PMO teams to ensure platforms support resource management, project financials, billing, and reporting needs.
• Communicate clearly and effectively with senior leadership and stakeholders on platform health, risks, and delivery progress.

Provide architectural guidance for integrations and customizations, including:

• API-based integrations and event-driven patterns
• Custom objects, Flows, and Apex usage standards

Own Salesforce release management and deployments, including:

• CI/CD pipelines using Copado or equivalent tools
• Version control and branching strategies
• Salesforce seasonal release impact assessments

Requirements:

• Strong experience managing Salesforce platforms
• Experience working with Certinia (FinancialForce) or equivalent PSA/ERP tools
• Proven background in Technical Program Management or Platform Leadership
• Good understanding of Salesforce architecture, integrations, and deployment best practices
• Strong communication skills (must-have)

Good to Have:

• Knowledge of analytics and reporting platforms (Salesforce Analytics, Tableau, Power BI, etc.)
• Salesforce Architecture or Platform certifications
• Experience with Copado or similar Salesforce DevOps tools
• Experience supporting internal operations platforms in professional services organizations