Warehouse Clerical Claims & Damages Support Staff

Clerical Warehouse Claims & Damages Support Staff

We are currently seeking a dependable and detail-oriented clerical warehouse claims & damages support staff member to assist with processing, tracking, and resolving claims related to damaged or missing inventory. This position plays a vital role in helping maintain inventory accuracy, ensuring timely resolution of issues, and supporting the warehouse operations team with administrative tasks.

Key Responsibilities

• Log and document all damaged, missing, or returned items from shipments
• Initiate and track claims with carriers, vendors, or internal departments
• Collect, organize, and maintain evidence (photos, reports, packing slips, etc.) for each claim
• Communicate with warehouse staff, drivers, suppliers, and customer service teams regarding claim status
• Prepare weekly and monthly reports on claims, damages, and resolutions
• Update inventory systems to reflect claims or adjustments
• Assist with quality control checks and damage assessments as needed
• Maintain filing systems and records, both digital and physical

Support clerical needs within the warehouse office environment

Requirements

• High school diploma or equivalent (GED); additional training in logistics or inventory control is a plus
• Minimum 1 year of clerical or administrative experience (warehouse or logistics setting preferred)
• Familiarity with claim processes and basic shipping documentation
• Strong data entry skills and attention to detail
• Proficient in Microsoft Office (especially Excel and Outlook)
• Excellent written and verbal communication skills
• Ability to multitask and prioritize in a fast-paced environment

Preferred Qualifications

• Experience working with claims in transportation and warehouse distribution
• Familiarity with safety and compliance standards in warehouse settings

Working Conditions

• Primarily warehouse based some office work
• Exposure to warehouse floor for inspection and documentation of damaged goods

In addition to a rewarding career, Ed Morse offers our employees the following:

• Weekly Pay
• Uncapped earning potential! -Bonuses, Commissions, etc.
• 401K with company match
• Competitive Health Benefits including:
• Medical
• Dental
• Vision
• Supplemental Insurance options, Life Insurance, Short Team Disability & Long-Term Disability
• Employee Assistance Program
• Quarterly Wellness Program
• Vacation Pay
• Sick Pay
• Six Paid Holidays each calendar year
• Fantastic Employee Purchase Program! – Discounts on vehicles, parts & service
• Employee Referral Program- Get rewarded for working with friends!
• Become involved in our community with Ed Morse Cares
• Unlimited career potential- opportunities in multiple states with over 30+ brands!
• Ongoing Education- receive manufacturer and product knowledge training.