Notify customers when special orders or back-ordered items are received.
Handle customer complaints reasonably, showing empathy and a positive attitude, and demonstrate our commitment to excellent customer service.
Provide prompt and accurate service at cash register.
Assist General Merchandise Manager with attaining retail sales plans in General Merchandise.
Receive and process merchandise from distributors, check merchandise received against purchase invoice, log merchandise into inventory, and prepare product for showroom floor.
Conduct or participate in periodic physical inventory of all merchandise (counts, reports etc.)
Assist with set-up, organization, and staging of special events such as Open houses, of HOG activities, fashion shows, etc.
Create well-organized presentations, which appeal to our customers.
Ensure merchandise displays are stocked, clean, dust free, and appealing to customers.
Continuously maintain showroom product availability by stocking shelves and displays.
Maintain update customer mailing lists.
Attend training sessions to keep current with merchandising & inventory control issues.
Other duties as assigned.
Qualifications
Minimum 1-year retail sales or customer service experience required.
Steady work history and a strong desire to succeed
Basic MS Office knowledge and internet proficiency
Professional appearance and demeanor
Excellent verbal and written communication skills
Excellent presentation, negotiation, and follow-through skills
Valid Driver's license
Weekend and Holiday availability
Why Ed Morse?
In addition to a rewarding career, Ed Morse offers our employees the following:
Weekly Pay
Company Provided Downtown Garage Parking Pass
Uncapped earning potential! -Bonuses, Commissions, etc.
Fantastic Employee Purchase Program - Discounts on vehicles, parts & service
Employee Referral Program - Get rewarded for working with friends
Become involved in our community with Ed Morse Cares
Unlimited career potential - opportunities in multiple states with over 24 brands
Ongoing Education - receive manufacturer and product knowledge training.