Senior Account Executive - Customer Growth

Senior Account Executive - Customer Growth

Work smart, have fun and make an impact! Our purpose is to guide all companies toward a sustainable world. EcoVadis is the leading provider of business sustainability ratings. Our solutions are backed by an international team of experts and powerful technology. We analyze data and build sustainability scorecards that give companies actionable insights into their environmental, social and ethical risks. Be a part of the global sustainability change in business. Grow your career. Work with extraordinary people. Feel valued for your contribution.

Job Description

The Sales team at EcoVadis is growing as we race towards our mission and we are looking for smart, motivated sales professionals to join our team. Our sales team culture is collaborative, challenging and creative with a focus on quality and achievement. EcoVadis offers development and career advancement opportunities for sales team members.

Our Customer Growth team is in charge of growing revenue and preventing churn with our existing customer base. The Customer Growth organization is a global team part of the global Sales team.

The Account Executive - Customer Growth is responsible for securing and growing revenue through the timely renewal of contracts in their assigned territory. They will craft strategies with internal partners such as Sales and Customer Success to secure every contract and generate incremental revenue through upsell and cross-sell. The focus will be maximizing revenue growth at renewal while minimizing revenue attrition across the portfolio, securing the most favourable contract terms, identifying additional product growth opportunities.

Responsibilities:

• Achieve financial and strategic targets to minimize revenue attrition, secure favourable contract terms and identify incremental sales revenue whilst increasing customer trust.
• Develop and implement successful negotiation strategies.
• Partner with Customer Success, Partner teams and Marketing to fully understand and develop a clear growth strategy for your territory.
• Maintain an accurate forecast of incremental revenue in your territory, identify at-risk renewals, and develop strategies to drive timely closure of contracts.
• Work with manager and other internal partners to deliver continuous improvements to the sales motion and internal processes.

Qualifications

• Minimum 5 years experience selling or serving SaaS or enterprise solutions to F1000 companies
• Proven success record achieving goals/targets/KPI's in Sales or Account Management.
• Able to develop and execute full cycle sales processes involving multiple stake-holders, with a natural ability to rapidly identify and form relationships with decision makers
• Proven ability to engage, build and manage C-level and Executive relationships
• Experience selling to Procurement, ESG, Sustainability, Compliance, Supply Chain personas.
• Strong objection-handling skills and experience with value-based contract negotiations
• Ability to collaborate with cross functional teams and an international team environment
• Highly proficient in the use of Saleforce.com, experience with Sales Navigator and Salesloft a plus
• Exceptional presentation and communication skills
• Fluent in English and additional language would be an asset

Additional Information

• Start date: ASAP
• Full-time position (After probation period)
• Location: Toronto, New York (NY), or Remote (within the US and Canada)
• Hybrid role

In return for your expertise and energy, we offer:

• Support with all the necessary office and IT equipment
• Flexible working hours
• Referral bonus policy
• Sustainability events and community involvement
• Peer recognition program
• Employee-led resource groups
• Wellness allowance for mental and physical wellbeing
• Access to professional mental health support
• Hybrid work organization
• GRSP and TFSA matching program available
• Medical coverage benefits including health, vision and dental
• Life Insurance, Critical Illness, Accidental death, long-term disability insurance
• Work from abroad policy
• Paid employee volunteer day
• Monthly Allowance for electricity and Internet

Our hiring team looks forward to reviewing your CV, in English, with a guaranteed response to every application. A new job with purpose awaits you!

Don't meet all criteria? Please apply anyway. We welcome diverse candidates and want to assess your skills and potential contribution to EcoVadis, regardless of your background.

Can the hiring process be adjusted to suit my needs? Yes. We want all candidates, including people with disabilities, people with long-term health conditions, and neurodiverse applicants, to feel confident demonstrating their potential. If you require adjustments, such as interview questions in advance, please inform the hiring team.

Our team's strength comes from everyone's uniqueness and is founded upon mutual respect. EcoVadis commits to equity, inclusion and reducing bias in our hiring processes. EcoVadis does not accept any form of discrimination based on characteristics such as color, national or ethnic origin, ancestry, citizenship, religion, beliefs, age, sex, gender identity, sexual orientation, neurodiversity, disability, parental status, or any other protected characteristic that makes you unique. To reduce bias in hiring, applicants are encouraged to remove personal details such as photos, marital/parental status, religion, gender, postal code, university name/graduation date, past leave details, and nationality (instead, confirm eligibility to work in the job location).

Our recruitment processes do not include AI systems that make autonomous decisions impacting individuals' rights without human oversight. Inputs and outputs of the system have been validated by humans and answers are based on algorithms that analyze previous data with which the system has been trained. We use SmartRecruiters as our applicant tracking system and to schedule interviews. Gemini is used to summarize notes from interviews and to refine job descriptions and social media messaging. AssessFirst is used to support talent assessment decisions.