Sales Development Manager - Americas

Sales Development Manager - Americas

Frontline employees engage and support all companies to leverage EcoVadis solutions in order to foster continuous improvement of sustainable business practices in global supply chains.

This role reports directly to the Head of Global Sales Development and will be responsible for managing the Sales Development Associate (SDA) team in the Americas sales region (i.e. The US, Canada, and LATAM). The Sales Development Manager's primary goals will be to contribute to the Sales pipeline development through SDA-sourced opportunities creation as well as meeting corporate-set KPIs.

Responsibilities:

The Sales Development team is responsible for supporting the sales team to build their pipeline by generating qualified meetings through outbound activities on Target Accounts, and inbound activities on Marketing Qualified Leads. The Sales Development Manager will have among other responsibilities the following tasks:

• Design and execute the sales development strategy for the assigned sales region,
• Collaborate with the Regional Sales Director in the development of a regional demand generation strategy,
• Collaborate with regional Marketing managers to develop an inbound demand generation plan,
• Contribute to the development of a scalable sales development process and ensure associates adhere to it,
• Monitor the quality of the opportunities generated by the team using the company's pre-established criteria (MEDDPICC),
• Track sales development team metrics to report to Sales and RevOps leadership,
• Analyze results to identify performance gaps and develop plans to overcome them,
• Prepare team budgets and approve direct reports expenditures,
• Monitor and analyze competition, economic indicators, triggers, and trends in the region to inform strategy.

People Management Responsibilities:

• Recruit, onboard, and train new sales development associates,
• Set annual targets, team capacity plans, performance plans, and rigorous standards for the team,
• Meet with direct reports 1:1 to review performance, challenges, and needs. Counsel and support underperforming associates[Weekly],
• Deliver performance reviews for each individual rep twice per year [Semiannually],
• Identify individual and group training needs, plan and implement enablement programs, and hold regular individual and group coaching sessions to align to global standards/improve performance,
• Ensure adoption and optimization of tech stack use (Salesforce, Salesloft, Zoominfo, LinkedIn Sales Navigator, Wistia, Demandbase, and more)
• Participate in prospect calls and planned field days to direct coaching,
• Support the organization of sales team meetings/team building events alongside Regional Sales Leadership [Weekly, Monthly, Quarterly],
• Support a career path for each team member taking into account performance, skillset, and professional goals,
• Motivate the sales development team with monetary and intrinsic motivational tactics, such as spiffs, incentive packages, prizes, and public recognition,
• Unite the team, ensure associates work together as a positive unit, share best practices, and thrive in a high performance culture,
• Act as a role model for the team in accordance with the EcoVadis core values.

In return for your expertise and energy, we offer:

• Support with all the necessary office and IT equipment
• Flexible working hours
• Referral bonus policy
• Sustainability events and community involvement
• Peer recognition program
• Employee-led resource groups
• Wellness allowance for mental and physical wellbeing
• Access to professional mental health support
• Hybrid work organization
• GRSP and TFSA matching program available
• Medical coverage benefits including health, vision and dental
• Life Insurance, Critical Illness, Accidental death, long-term disability insurance
• Work from abroad policy
• Paid employee volunteer day
• Monthly Allowance for electricity and Internet

Don't fit all the criteria but still think you'd be a good candidate? Please apply anyway to give our hiring team the opportunity to assess your skills and to learn more about what you could bring to EcoVadis. We're interested in hiring capable people, regardless of professional and educational background.

Can the hiring process be adjusted to suit my needs? Yes. We want everyone going through the hiring process with EcoVadis to feel confident that you are able to demonstrate your full potential. We welcome applications from disabled people, people with long-term health conditions, and neurodiverse candidates. If you need any adjustments, including the provision of interview questions, please let the hiring team know.

Our team's strength comes from everyone's uniqueness and is founded upon mutual respect. EcoVadis commits to equity, inclusion and reducing bias in our hiring processes. EcoVadis does not accept any form of discrimination based on color, national or ethnic origin, ancestry, citizenship, religion, beliefs, age, sex, gender identity, sexual orientation, neurodiversity, disability, parental status, or any other protected characteristic that makes you unique. In your application, we encourage you to remove personal information such as: photographs, marital status, number of children, religion, gender, residential postal code, university graduation date, past medical or parental leave(s) taken, nationality (instead, please state if you are legally eligible to work in the job region/country), university name (instead, please state any degrees obtained and the study major).