Sales Support Coordinator - Remote Eligible

Join EcoOnline and Be Part of a Mission Dedicated to Driving Positive Change

We're a growing global tech company, with huge potential for curious and caring minds, committed to each other, to deliver solutions that protect people and the planet for future generations. Our team of experts are focused on creating meaningful impact and making a real difference for our customers.

A strong connection to our mission through product, customer and impact is essential. We protect people and the planet by helping businesses mitigate risks and create safer, healthier workplaces.

Trusted by over 11,000 customers, you'll have the chance to work with industry experts and thought leaders, dedicated to driving positive change. We believe in fostering a trusting environment that empowers our team to grow, innovate, and succeed.

Connect commercial growth to personal growth opportunities. Benefit from a wide range of learning opportunities for ambitious professionals seeking development in a rapidly expanding sector.

We're on a mission to protect people and the planet by building and deploying transformative software. We need everyone's energy and commitment, regardless of region or rank, to make that mission a reality for millions more customers.

About the Role

The Sales Support Coordinator is responsible for providing administrative and operational support to the commercial teams in EcoOnline. This role involves managing sales documentation, coordinating sales activities and coordinating the necessary internal resources to optimize sales efficiency. Additionally, the role is also responsible to proceed transactional inbound/upsell opportunities, support renewals and manage subscription.

Key Responsibilities:

• Prepare, process and manage sales orders, contracts and other sales-related documents
• Ensure that all sales documentation is accurate, complete and compliant with company policies.
• Support in maintaining and updating customer records in Salesforce
• Assist in preparation of presentations and proposals.
• Coordinate any required activities between the sales / renewal team and the internal supporting functions to ensure seamless operations
• Process and correct sales orders
• Manage and update Salesforce Subscription data

What We're Looking For:

• Strong organizational and multitasking abilities
• Experience of SaaS subscription model preferred
• Proficiency in CRM software (Salesforce preferred) and Microsoft Office Suite
• Excellent communication and interpersonal skills
• Detailed-oriented with the ability to manage multiple priorities and deadlines.

Our Benefits:

We offer a variety of global benefits which are listed below! Please note a country-specific breakdown will be provided during your interview process.

• Generous Paid Time Off
• Extended Parental Leave
• Robust Health Coverage
• Accelerated Learning Paths
• Team Wellness Initiatives
• Company-wide Events
• Employee Resource Groups
• Recognition Awards

EcoOnline is proud to be an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment where everyone feels safe and empowered to be themselves. Our Talent Acquisition team reviews all applications and believes in the potential of individuals who may not meet all the specific requirements but demonstrate the attitude, alignment with our values and drive to succeed.

We are committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need any assistance due to a disability, please speak to your talent acquisition partner.