Human Resources Intern

Human Resources Intern

At ECCO USA, Inc., we believe people are at heart of our success. The Human Resources Intern will support the People & Culture team with day-to-day HR operations and special projects. This role offers hands-on exposure to recruitment, employee administration, reporting, and employee engagement initiatives. It is an excellent opportunity for someone looking to gain practical HR experience in a collaborative and fast-paced environment.

Location: On-site - Salem, NH

Schedule: Part-Time (15-20 hours/week)

Internship Timeframe/Start Date: 1+ year, with start date as soon as possible

What You'll Gain:

• Hands-on HR experience across multiple functional areas.

• Exposure to recruitment, compliance, employee engagement, and HR operations.

• Opportunity to contribute to meaningful projects and team initiatives.

• Mentorship and professional development within a supportive HR team.

What You'll Do:

• Recruiting Support: Assist with the recruitment process, including resume screening and interview scheduling.

• HR Administration: Create, maintain, and audit personnel records; manage benefits distribution; support HR administration and reporting (including unemployment claims, employment verifications, and EEO reporting); and oversee file archiving and inventory management.

• Employee Services: Support employee recognition programs such as service awards and milestone announcements; assist in organizing employee events such as holiday celebrations and company meetings.

Other Duties & Responsibilities:

• Benefit Invoice Processing: Ensure timely and accurate handling of benefit-related invoices.

• Purchase Order Processing: Manage and track purchase orders in alignment with company policies.

• Unemployment Claims & Training Coordination: Support unemployment claims processing and assist in organizing employee training initiatives.

• Employee Handbook Development: Collaborate on updates and contribute innovative ideas to enhance the employee handbook.

• Scanning & Filing: Perform regular scanning and filing of documents to maintain organized and accessible records.

• Cross-Border Access: Operate with full access to HR systems and documentation for both U.S. and Canadian teams.

Note: This does not exclude responsibilities not specifically stated that may become apparent during the execution of the duties of the position.

Be Exceptional:

All ECCO USA team members are expected to deliver high levels of performance in their role and exceptional service levels to their customers. This can be accomplished through fully embracing and committing to the Be Exceptional program and principles. We demonstrate exceptional customer focus by consistently showing concern for the needs and expectations of our customers, both internal and external, and making them a high priority. We treat others with respect and are both responsive and solution-oriented in delivering upon our commitments to each other and the business.

§ Take ownership and hold oneself and others accountable.

§ Respond to customer inquiries or problems in a timely and effective manner.

§ Proactively seek feedback from customers and partners with the appropriate people to develop solutions to meet customer needs.

§ Demonstrate a positive attitude and reflect ECCO's culture of passion, innovation and care.

Minimum Qualifications – Education & Experience:

• High school diploma or GED equivalent; currently pursuing or recently completed a college degree required.

• 1+ year experience in customer service, administrative support, or HR support role.

Minimum Qualifications – Skills & Abilities:

• Proficiency in MS Office products (Word, PowerPoint, Excel).

• Ability to prioritize work and adjust priorities as needed.

• Superior organization and follow-up skills.

• Ability to work with and maintain confidential information with discretion.

• Naturally curious, proactive, and eager to learn.

• Results-drive with strong attention to detail.

• Ability to communicate clearly, concisely and in a professional manner (verbally and written).

Hourly Range: $18-$20/hour