Legal Operations Specialist
At eBay, we're more than a global ecommerce leader — we're changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We're committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.
Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.
Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.
The Legal Operations Specialist will play a vital role in supporting the legal team by handling various operational tasks, with a primary focus on vendor management and ebilling management. This position requires a meticulous individual with strong organizational and communication skills, a proactive approach, and a passion for continuous improvement.
Key Responsibilities:
- Act as a liaison for existing legal vendors, facilitate vendor relationships by running the RFP process, onboarding new vendors, and interpreting and negotiating basic contract terms.
- Serve as primary owner for ebilling and back up in support of the law firm management program which includes, onboarding new law firms, using Persuit for bids, reviewing invoices, and remediating billing issues.
- Analyze billing practices, scrutinize invoices, and support quarter and year-end reporting.
- Use advanced data functions (e.g., pivots, vlookups, formulas) and AI tools to build reports, dashboards, and perform data analysis.
- Provide back up in support of onboarding new legal team members, including tech requests, location set up, calendaring, org chart updates, and DL management.
- Develop and implement standardized processes and procedures for routine legal tasks, finding opportunities for workflow automation.
- Manage ad hoc projects as assigned, ensuring timely completion and high-quality results.
Qualifications:
- 4+ years experience in legal operations, with preference for in-house experience.
- Solid understanding of legal services, law firm operations, and the legal industry landscape.
- Familiarity with AI in the legal realm and a champion for same.
- Experience managing procurement processes.
- Proficiency in Google Workspace.
- Experience with e-billing systems, preferably Onit and general supplier contract negotiation.
- Ability to manage multiple workstreams simultaneously and meet deadlines.
- Passion for taking on increasing responsibility and more substantive work over time.