Senior Manager Sales
Eaton Plc
Job Title
Sales for 3ph ups in assigned teritory and in addition to focus on all electrical products as One Eaton policy. The primary function is to implement the go to market strategy for the business, drive key customer relationships, key customer negotiations and channel engagement activities to achieve sales, market share goals.
Overall responsibility for single phase service delivery and technical support for the assigend territory:
1. Overall responsibility for three phase
2. Working closely with sales management team for spares planning and distribution
3. Customer handling & customer satisfaction - explanation of root cause analysis, assurance to customers regarding products & serv.
4. Be responsible for customer satisfaction.
5. Drive and enforce Eaton policies. Act appropriately to ensure that employees are treated fairly; guide discipline/performance management process as necessary.
6. Providing technical support to all the three phase team.
7. Supporting ASP Technical team & ASP Service Manager in trouble shooting of escalated Break down calls.
8. Managing Technical Support for product Approvals
Engineering preferred Electrical & Electronics 15+ years of field sales experience
UPS product negotiation skills, customer satisfaction, good communication