Sales Support Representee

Sales Support Representative at Eaton

Eaton is seeking motivated professionals in our B2B environment to join our team as a Sales Support Representative. This role is vital to the success of our sales teams, providing crucial support that allows our Sales Professionals to focus on their core value-selling activities. By managing commercial, administrative, logistical, and process-oriented tasks, you will help streamline operations and enhance sales outcomes.

At Eaton we are continuously striving to make our world safer, sustainable and efficient in power management. We believe in our employees and we can achieve our goals together. We make what matters work! Join us and help us provide energy-efficient solutions that make a real impact.

As a Sales Support Representative, you will act as the go-to resource for our Sales Professionals, supporting the colleagues in the C&I (commercial and industry) sales department. You will anticipate their needs and those of their customers, proactively addressing challenges to ensure smooth sales processes. Your responsibilities will include booking customer meetings, preparing presentation materials, managing sales documentation, and assisting in customer interactions and issue resolution.

Your core responsibilities:

• Process facilitation and order management: Accelerate pricing approvals, assemble deal approval requests, and ensure accurate order matching and tracking.
• Sales reporting and analysis: Compile and track daily sales data, prepare detailed sales metrics reports, and analyze sales trends to provide actionable insights.
• Lead and opportunity management: Conduct initial discovery meetings, track and qualify leads, and ensure follow-up actions are taken to drive sales opportunities.
• Continuous learning & development: Engage in self-assessment activities, participate in training, and contribute to the growth and development of team members.

Qualifications:

• Bachelor's degree from accredited university.
• Relevant work experience in B2B environment, preferably in sales support, order management and customer care with sales focus.
• Proficiency in Norwegian and English language.
• Skilled in Microsoft Office pack (especially Excel, PowerPoint and Word).
• Experience in CRM system or order management system is advantage.
• Accountability: You take responsibility for ensuring tasks are completed accurately and on time.
• Collaboration: You work well with others, supporting team success through effective communication and cooperation.
• Customer focus: You prioritize customer needs and work to build strong relationships.
• Digital dexterity: You navigate digital tools and platforms with ease, enhancing productivity.
• Ethics and confidentiality: You uphold the highest standards of integrity and confidentiality in all dealings.