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Solutions Engineer - Remote Eligible
Develop new tools with the product team to handle larger capacities efficiently.
Remote
Mid-Level
2 months ago
EasyPost
The shipping infrastructure of the internet.
Job is no longer active
1 Similar Job at EasyPost
✨ About The Role
- The Solutions Engineer II will bridge the gap between sales and technical teams, understanding customer needs and designing tailored solutions.
- Responsibilities include assisting sales teams with technical questions, guiding customers through the setup process, and managing multiple projects to ensure timely implementation.
- The role involves collaborating with product managers and technical teams to support successful integration and implementation of solutions.
- Solutions Engineer II will maintain customer relationships, collect data for product improvement, and ensure customers go live in a timely manner.
- The position requires a blend of technical expertise, problem-solving skills, and effective communication to provide valuable insights and support the sales process.
âš¡ Requirements
- Bachelor’s Degree with 3+ years of related experience, preferably with coding experience in languages like Ruby, Python, Java, Node.js, or PHP
- Strong organizational skills and ability to manage multiple projects simultaneously
- Excellent communication skills with the capability to tailor technical communication to different levels of customer understanding
- Customer-facing experience with a customer-first attitude and a sense of urgency to drive customer progress
- Willingness to adapt to an evolving work environment and collaborate effectively with multiple internal teams
Solutions Engineer - Remote Eligible
Remote
Engineering
Job is no longer active
About EasyPost
The shipping infrastructure of the internet.