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Order Entry Support
Own the end-to-end processing of customer orders from entry to fulfillment across departments
Aguascalientes, Aguascalientes, Mexico
Entry Level
6 hours agoBe an early applicant
Dynapower
Designs and manufactures power conversion systems and energy storage solutions for industrial, renewable energy, and defense applications.
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Order Entry Support
The Order Entry Support is responsible for processing customer orders, providing exceptional customer service, and supporting various departments within the organization.
General Responsibilities
- Processes customers orders accurately and in a timely manner using the company's order management system
- Verifies order details, including product codes, quantities, pricing, and shipping information, to ensure accuracy and completeness
- Communicates with customers via phone, email, or other channels to clarify order details, providing order status updates, and address inquiries or concerns
- Coordinates with warehouse and logistics teams to ensure timely fulfillment and delivery of orders, and resolves any issues or delays that may arise
- Assists with problem resolution for order-related issues, such as discrepancies, errors, or returns, by liaising with other departments and providing timely solutions
Experience / Qualifications
- Relevant work experience or knowledge of the role
- Must be a team player able to work in a fast-paced environment with demonstrated ability to handle multiple competing tasks and demands
- Strong organization, planning and time management skills to achieve results
- Holds self-accountable to achieving goals and standards
- Proficient in Microsoft Office programs (Outlook, Word, PowerPoint, and Excel)
Smarter Together
- Collaborating at Sensata means working with some of the world's most talented people in an enriching environment that is constantly pushing towards the next best thing
- Employees work across functions, countries and cultures gaining new perspectives through mutual respect and open communication
- As OneSensata, we are working together to make things work together
About Dynapower
Designs and manufactures power conversion systems and energy storage solutions for industrial, renewable energy, and defense applications.