Annuities Customer Support

New Business Application Processor

Essential Job Functions:

• Follows procedures to process new business application transactions
• Corresponds with agents, internal wholesalers and other departments regarding pending cases
• Responsible for the accurate handling and timely execution of New Business Applications
• Must provide an elite customer services experience
• Continuously evaluate and identify opportunities to drive process improvements that positively impact the customer's experience
• Ensure transactions are processed on our administrative systems accurately and in a time frame considered suitable by SEC and DXC/BrightHouse guidelines
• Report any potential fraudulent, money laundering, or unethical requests that have been reviewed
• Performs other related duties as assigned or required

Mandatory Requirements:

• High school diploma
• Minimum 2 years of customer service experience in the insurance and annuities fields
• Working experience of insurance products, applicable policies, procedures, and guidelines
• Excellent communication skills
• Excellent grammar and writing skills

Preferred Qualifications:

• Annuities experience is highly preferred
• MS Excel experience

Work Environment:

• Schedule is Monday through Friday, 8:00am - 5:00pm; Central Time Zone is preferred
• All applicants must be legally authorized to work in the United States without requiring sponsorship now or in the future

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We're committed to fostering an inclusive environment where everyone can thrive.

DXC Technology Company (DXC) is an Equal Opportunity employer. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, pregnancy, veteran status, genetic information, citizenship status, or any other basis prohibited by law.

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