Van Services Driver

Van Services Driver

This position is responsible for transporting members of the Duke community over specified distant points according to a set perimeter within 2.5 miles around the campus. This is a night assignment. Duties involve the ability to operate the assigned vehicle in a safe, reliable, and professional manner while being courteous, patient, and helpful to all passengers.

Responsibilities include (but are not limited to): Abides by all safety and traffic regulations/laws as well as company policy/procedures; properly completes all required paperwork to include manifests, pre/post-inspection checks, accident reports, and other applicable forms/reports. Uses sound judgment in following dispatch instructions, being able to recognize, create, and follow logical sequences for pick-up and drop-off of passengers in an efficient manner. Attends training classes with successful completion; answers passenger questions politely and accurately, to include questions about service area, and eligibility requirements; ensures passengers' ride is comfortable and safe. Provides assistance to individuals as needed; knows and abides by all state driver requirements; keeps current on the operation of all service routes; safely operates vehicles to pick up and transport customers while adhering to van service perimeters and maintaining a pleasant and courteous manner; completes familiarization with system and safety features; geography and roadways of service area; traffic rules, regulations and laws, and transfer points. Receives and transmits two-way radio messages involving accidents, incidents, emergencies, criminal activities, or other authorized Duke University business utilizing judgment and discretion to ensure customer and individuals are safely dropped at vehicle or destination. Performs vehicle operations at varying hours mostly evening. Will work outside regular business hours as required by service demands; writes reports and completes forms as required, may prepare detailed written reports concerning accidents incidents, breakdowns and mechanical defects, as required at the end of their shift. Operating and utilizing department radios and tablets for work orders is required. Perform other related duties incidental to the work described herein or as asked by management.

Education/Training: Work requires the ability to follow instructions normally acquired through a partial high school education. Experience: AT LEAST ONE YEAR EXPERIENCE OPERATING A MINI VAN OR LARGER AND VALID NC DRIVERS LICENSE, OPERATE A VAN AND/OR SHUTTLES TO TRANSPORT STUDENTS, EMPLOYEES, PATIENTS AND VISITORS.

Duke University is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status. Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.