Program Coordinator - Child Life Services

Program Coordinator - Child Life Services

Plan, coordinate and administer activities within assigned program areas; develop, coordinate and evaluate recreational programs. Provide patient interventions to promote coping skills, emotional health and overall wellbeing within the hospital setting.

Duties and responsibilities of this level include:

• Responsible for tasks including planning, scheduling, and evaluating special events and therapeutic entertainment and assisting in departmental clinical tasks.
• Screens potential visitors/entertainers for appropriateness, educational and therapeutic value.
• Communicates the psychosocial and developmental needs of patients to potential visitors/entertainers.
• Plans, coordinates and administers activities of assigned programs.
• Ensures all appropriate patient consents and media are coordinated.
• Facilitates efficient written and verbal communication with volunteers.
• Provides volunteer leadership, including interview, hire, train volunteers.
• Maintains liaison with other programs, offices, and departments at Duke.
• Works with Child and Adolescent Life Manager to prepare budgets.
• Participates in programs for professional training and development.
• Participates in activities to support family-centered and comprehensive care.
• Assesses the emotional and medical needs of assigned patients and families.
• Conducts individual and group activities to enhance patient function and satisfaction.
• Performs other administrative and related duties incidental to the work.

Education: Work requires analytical, communication and organizational skills generally acquired through completion of a bachelor's degree program. Certified Child Life Specialist or Certified Recreation Therapist.

Experience: Work requires three years of experience working in the hospital environment with patients and families. Possess skills necessary to plan, coordinate, implement and evaluate a variety of program activities and events. OR AN EQUIVALENT COMBINATION OF RELEVANT EDUCATION AND/OR EXPERIENCE.

Degrees, Licensures, Certifications: CCLS or CTRS.

Knowledge, skills, and abilities:

• Work independently.
• Strong interpersonal and communication skills.
• Effective relationships with patients, families, interdisciplinary team, volunteers, donors, and the public.
• Manage projects independently.
• Demonstrates sound judgment, diplomacy and professionalism.

Distinguishing characteristics of this level:

• Ability to work interdependently.
• Team-oriented.
• Flexibility.
• Works well with patients and families.
• Strong written and spoken communication skills.
• Demonstrated passion for a wide variety of sports.
• Supports the engagement of student athletes with pediatric patients.

Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.