V102 - Receptionist | Administrative & Client Support Intake Specialist - Remote Eligible

V102 - Receptionist | Administrative & Client Support Intake Specialist

Job Duck is a virtual staffing company that matches candidates to work from home for a single U.S.-based business, in most cases a law firm.

Job Description:

Summary Step into a role where your voice and organization make a real difference every day. As a receptionist, you'll be the first point of contact for clients, helping them feel welcomed and supported from the very first call. You'll play a key role in managing schedules, coordinating client intake, and keeping internal processes running smoothly. This position is ideal for someone who enjoys being proactive, detail-oriented, and thrives in a fast-paced, service-driven environment. If you love helping others and keeping things organized, this is the role for you.

Monthly Compensation: $1,015 to $1,100

Responsibilities include, but are not limited to:

• Answering incoming calls and providing a warm, professional experience
• Managing calendars and scheduling appointments across team members
• Coordinating client intake using established templates and procedures
• Supporting onboarding of new clients prior to attorney consultations
• Performing administrative tasks as they arise throughout the day
• Organizing and e-filing documents received via email
• Ensuring internal files are easily accessible for team members

Key Skills:

• Calendar and schedule management
• Client communication and intake coordination
• Document organization and e-filing
• Task prioritization and follow-through
• Professional phone etiquette
• Detail-oriented and proactive
• Warm and welcoming communication style
• Reliable and organized
• Comfortable with multitasking
• Service-minded and team-focused

Requirements:

• Ability to follow structured onboarding procedures
• Comfortable working independently and collaboratively
• Strong written and verbal communication skills
• Willingness to learn and adapt to new tasks

Software:

• CRM: Neos
• VoIP: Ring Central (computer and mobile app)
• Internal tools: Asana, Microsoft Word & Excel
• Email: Outlook 365
• Calendar: Outlook 365

Working Schedule:

8:30 AM to 5:30 PM Timezone EST (US)

Languages:

English, Spanish

We believe that every great person deserves a great job. This position is home-based, allowing you to work from the comfort of your own home. So, take the first step and apply now!

Our application process involves multiple stages, and submitting your application is just the beginning. Every candidate needs to successfully pass each stage to become part of our team. Please keep an eye on your email and WhatsApp for the next steps, as we'll assign someone to guide you through the application process. Be sure to check your spam folder as well.