V102 - Reception And Scheduling Support - Remote Eligible

V102- Reception And Scheduling Support

Job Duck is a virtual staffing company that matches candidates to work from home for a single U.S.-based business, in most cases a law firm.

Job Description:

Summary: If you love making people feel welcome and thrive in a fast-paced environment, this role is for you. As a Reception and Scheduling Support, you'll be the first point of contact and the friendly voice that sets the tone for every client interaction. You'll play a key role in keeping communication flowing smoothly and ensuring every caller feels heard and cared for. This position is perfect for someone who's upbeat, organized, and naturally empathetic—someone who enjoys helping others and doesn't shy away from a challenge.

Monthly Compensation: $1,015 to $1,100

Responsibilities include, but are not limited to:

• Receiving inbound phone calls with professionalism and warmth
• Making outbound calls as needed
• Taking and relaying accurate messages
• Scheduling and confirming calls
• Following up with clients and team members

Key Skills:

• Excellent verbal communication
• Strong organizational abilities
• Attention to detail
• Customer service mindset
• Ability to multitask and prioritize
• Friendly and bubbly personality
• Proactive and resourceful
• Empathetic and servicial
• Tough-skinned and resilient
• Adaptable and detail-oriented
• Great at follow-up and staying on top of tasks

Requirements:

• 2-3 years of experience as a receptionist or customer-facing role
• Fluent in English (spoken and written)
• Reliable internet connection and quiet workspace
• Ability to work independently and as part of a remote team

Software:

• Scheduling tools
• CRM systems

Working Schedule: Monday to Friday, 8:30 AM to 5:30 PM EST

Timezone: EST (US)

Languages: English, Spanish

We believe that Every Great Person Deserves a Great Job. This position is home-based, allowing you to work from the comfort of your own home. Take the first step and apply now!

Our application process involves multiple stages, and submitting your application is just the beginning. Every candidate needs to successfully pass each stage to become part of our team. Please keep an eye on your email and WhatsApp for the next steps, as we'll assign someone to guide you through the application process. Be sure to check your spam folder as well.