V101 - Virtual Project And Operations Assistant - Remote Eligible

Job Duck Opportunity

For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive.

As a lifestyle company, we ensure that everybody working here has a fantastic time, which is why we've earned the Great Place to Work Certification every year since 2022!

Job Description

This role offers an exciting opportunity for a highly skilled professional to support daily operations, technology automation, CRM optimization, and sales enablement for Job Duck. In this position, you will streamline workflows, enhance cross-departmental coordination, and help maintain the tools and systems that keep the business running efficiently. You'll collaborate closely with teams across operations, legal support, sales, and administration while shaping processes that improve productivity and client delivery. A detail-oriented, proactive, and tech-savvy individual who enjoys solving problems and working across functions will thrive in this role. This is an ideal position for someone who loves optimizing systems, managing projects, and driving operational excellence in a dynamic environment.

Responsibilities Include, But Are Not Limited To:

• Manage user access, data accuracy, and feature adoption within Centerbase
• Support conversion rate optimization and process efficiency initiatives
• Research, implement, and manage automation tools such as Zapier, Make, Typeform, and Slack workflows
• Manage firmwide project timelines across departments including legal, sales, and administration
• Design professional sales decks and presentation materials using Google Slides, PowerPoint, or Canva
• Support proposal formatting, sales operations tasks, and engagement tracking in HubSpot or Centerbase
• Maintain branded templates and client-facing collateral
• Support attorneys and staff in maximizing CRM utilization
• Customize CRM workflows and collaborate with vendors as needed
• Configure, maintain, and troubleshoot legal tech systems
• Maintain internal knowledge bases and reporting dashboards
• Track task completion and maintain SOPs, workflows, and operational documentation

Requirements:

• Remote, full-time contractor role
• Must be fluent in written and spoken English
• Work Schedule Monday- Friday 8am-5pm EST (US)
• Tools and software used: Asana, Trello, Notion, Zapier, Make, Slack workflows, Typeform, Centerbase, HubSpot, Fireflies.ai, Google Slides, PowerPoint, Canva
• Ideal candidates have experience supporting U.S. companies, especially within legal or professional services settings
• Work involves cross-functional collaboration with operations, tech, CRM, and sales teams

Work Shift:

8:00 AM - 5:00 PM [EST][EDT] (United States of America)

Languages:

English, Spanish