V101 - Administrative Operations Partner - Remote Eligible

Job Duck V101 - Administrative Operations Partner

Job Duck is a virtual staffing company that matches candidates to work from home for a single U.S.-based business, in most cases a law firm.

Job Description:

Summary: Step into a position where your organizational talent and proactive mindset make a real difference every day. You'll be the trusted right hand, easing the administrative load and keeping operations smooth and focused. From managing calendars and inboxes to ensuring clients feel supported and heard, your work will help maintain clarity and momentum. The Administrative Operations Partner role is ideal for someone who thrives on structure, enjoys meaningful client interaction, and takes pride in thoughtful, detail-oriented execution.

Monthly Compensation: 1,060 to 1,150 USD

Responsibilities include, but are not limited to:

• Managing inbox and calendar with precision and foresight
• Drafting standard letters using templates
• Following up with clients and requesting reviews
• Creating and maintaining client files
• Cross-checking court dates with calendar entries
• Inputting and updating client data in the CRM
• Developing SOPs and a client follow-up system
• Answering phone calls when needed (low volume)

Key Skills:

• Calendar and inbox management
• CRM data entry and maintenance
• Document drafting and formatting
• Client communication and follow-up
• Workflow and SOP development
• Conscientious and proactive
• Personable and client-focused
• Detail-oriented with strong prioritization skills
• Common sense and purpose-driven thinking
• Excellent organizational skills

Requirements:

• 1-2 years of experience in administrative support or client coordination
• Knowledge in the development and implementation of SOPs preferred
• Ability to manage multiple tasks with clarity and calm
• Strong written and verbal communication skills
• Comfortable working independently and collaboratively

Software:

• CRM: Leap
• VOIP: Open Phone

Working Schedule: Monday to Friday 8:00 AM - 5:00 PM [EST][EDT] (United States of America)

Languages: English

We believe that Every Great Person Deserves a Great Job. This position is home-based, allowing you to work from the comfort of your own home. Take the first step and apply now!

Our application process involves multiple stages, and submitting your application is just the beginning. Every candidate needs to successfully pass each stage to become part of our team. Please keep an eye on your email and WhatsApp for the next steps, as we'll assign someone to guide you through the application process. Be sure to check your spam folder as well.