Sales Agent - Creations Cakery - Jumeirah Beach Hotel

Sales Agent

An exciting opportunity has arisen for a Sales Agent to join in Creations Cakery in Jumeirah Beach Hotel.

The main duties and responsibilities of this role include:

• Maximize sales and profits through exceptional value and service, utilizing effective up-selling and cross-selling techniques throughout the hotel.
• Maintain a thorough knowledge of all in-room dining menu items and actively review relevant information such as hotel events and daily specials.
• Demonstrate an understanding of hotel facilities and become proficient in hotel management systems such as Opera, Epicure, and Hotsos.
• Adhere to punctuality and uniform standards while fostering positive relationships with colleagues and other departments.
• Personalize guest interactions by greeting them by name and aiding as required, including knowledge of menu prices and up-selling opportunities.
• Promptly report any guest comments, complaints, or feedback to management and assess guest satisfaction levels.

The ideal candidate for this position will have the following experience and qualifications:

• Software competencies – Microsoft Office programs
• 2-3 years of experience in a restaurant/lounge experience within a luxury environment
• Detail oriented and problem solver

About the Benefits

At Jumeirah, we are dedicated to fostering a vibrant community where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by offering excellent accommodation, extensive sports and leisure facilities, alongside comprehensive healthcare, and opportunities for professional development. Benefits include:

• Supportive and inclusive work environment
• Access to Learning & Development programmes and clear career pathways
• Opportunities for internal mobility within our global network
• Colleague discounts on food, beverage, and hotel stays worldwide
• Company-provided shared accommodation
• Comprehensive healthcare and life insurance coverage
• Paid annual leave and flight from your home country
• Performance-based incentives tailored to your role
• Competitive tax-free salary paid in UAE Dirhams (AED)