Senior Account Manager
DS Smith
Senior Account Manager
DS Smith's Retail Marketing division is the UK's leading 3D POS business, partnering with top brands to create impactful in-store materials. We deliver award-winning POS by leveraging our world-class manufacturing expertise, from paper mills to print presses and recycling plants.
We have an exciting opportunity for a proactive and Senior Account Manager to join our division. You'll work directly with one of the UK's leading FMCG brands, delivering and executing campaigns from brief to production. You'll collaborate closely with our PMC partners and DS Smith production teams, driving projects through the design process efficiently and learning the intricacies of a high-performing POS business.
As an Senior Account Manager, you will be pivotal in growing a key contracted client by driving and managing their sales and overall value. You'll develop a strong commercial understanding to identify and boost value for all parties involved. A core part of your role will be to champion the client's values, ensuring we deliver outstanding service that aligns perfectly with their needs, working closely with your Account Director on strategic growth plans. You'll also take charge of managing special innovation projects that enhance the client's potential.
Building strong professional and personal relationships with the client through regular interaction, whether in person or remotely, is crucial. You'll actively collaborate with both the client and our internal departments to ensure continually improving service levels. Finally, you will meticulously manage all key project documentation, ensuring it's collected, shared, and communicated seamlessly and on time to all relevant internal and external parties, guaranteeing smooth project execution.
About You
- Demonstrable experience in Point-of-Sale account management
- Strong commercial awareness and comfortable handling the financial aspects of a role
- A sales-driven mindset with the ability to uncover and investigate new opportunities for the team
- An excellent communicator, adept at liaising with customers, with a genuine passion and enthusiasm for POS retail marketing
- Excellent organizational, project management and problem-solving skills
- Excellent attention to detail, self-motivated and able to work at pace
Location: This is a full time, home-based role with occasional travel to our customers (Slough) and our Operations site (Ely).
About Us
We are DS Smith, together with International Paper, we are a global leader in sustainable packaging solutions and other fibre-based products. We believe a better, more sustainable tomorrow is possible with the right people, who challenge and support one another to enact positive change. We employ more than 65,000 colleagues in North America and Europe, Middle East, and Africa (EMEA), who are experts in innovation, manufacturing, design, sales, sustainability, supply chain, and much more. Together with our customers, we make the world safer and more productive, one sustainable packaging solution at a time. Become part of a world-leading organization and do your best work with us!
Fair Recruitment at DS Smith
To fulfil our purpose of redefining packaging for a changing world, we aim to build a diverse, motivated, and engaged workforce. Our goal is to create a culture of inclusion where everyone is treated fairly, differences are valued, and everyone has an equal opportunity to succeed. Our people come from diverse backgrounds, bring different perspectives, ideas, and experiences to generate unique solutions focused on present and future sustainability challenges. We welcome all candidates to apply, even those not meeting all criteria.