System Operations Executive

System Operations Sr. Executive

Dsquares is more than just a loyalty program provider; our expertise lies in crafting loyalty solutions to give unforgettable experiences that keep customers coming back for more. From concept to execution, we handle the entire loyalty journey, turning brands into beloved obsessions.

With our tech-savvy team and a passion for innovation, we're not just building programs; we empower businesses to build lasting relationships with their customers.

Our team is the heart of Dsquares. We believe that exceptional people create exceptional solutions. Our culture is built on openness, empowerment, and a shared passion for delivering extraordinary customer experiences. Join us and be part of a team that's redefining loyalty programs.

More than rewards, we create experiences. And more than customers, we build advocates.

About the role:

As a System Operations Sr. Executive, you will be responsible for overseeing the entire lifecycle of FMCG campaigns and projects, from inception to execution. This includes managing client offers and campaigns, as well as maintaining a seamless onboarding process for clients and partners. Effective communication with internal teams is essential for successful campaign follow-ups. Additionally, active participation in both internal and external meetings is required, along with data validation and insertion tasks. The position also entails the preparation of presentations for internal meetings and the creation of various entities such as merchants, branches, SIMs, and users.

Duties & Responsibilities:

• Launching, managing, and monitoring FMCG campaigns and projects.
• Managing offers and campaigns for the clients.
• Adding clients and partners to our systems and creating their access.
• Communicating with internal teams to follow up on campaigns.
• Attending and participating in internal UATs meetings and external ones.
• Validating and inserting new data on the database.
• Preparing presentations for internal meetings.
• Creating merchants, branches, SIMs, and users.