Event Sales Manager

Event Sales Manager

The Event Sales Manager is a pivotal role at Puttery Miami, responsible for driving event sales through proactive prospecting, cultivating corporate and social connections, and managing event leads. This role involves nurturing preexisting relationships while converting incoming leads into successfully booked events that exceed client expectations.

Key Responsibilities:

• Sales and Event Coordination:
• Sell and coordinate events, managing the process from initial booking to communicating detailed requirements with venue management teams.
• Ensure seamless execution of events to deliver unique and memorable guest experiences.
• Business Development:
• Proactively prospect and secure new corporate and social event business opportunities.
• Leverage local market knowledge to identify event opportunities and establish a competitive presence.
• Build strong relationships by participating in community organizations and attending networking events, trade shows, and expos at least once a month.
• Collaboration and Communication:
• Work closely with Operations Team and National Sales Directors to identify opportunities to enhance guest experiences and drive profitability.
• Partner with internal teams to ensure alignment on event goals and deliverables.
• Revenue Maximization:
• Utilize effective upselling techniques to maximize event revenues.
• Maintain a keen focus on profitability while delivering exceptional client service.
• Performance and Reporting:
• Prepare and present detailed sales reports (weekly, monthly, and quarterly) to Drive Shack Inc. Corporate Office.
• Generate and support programs to foster a culture of high performance, innovation, and fun.
• Customer Experience:
• Establish rapport with clients to ensure personalized and friendly service.
• Represent Puttery's brand standards and values by consistently exceeding guest expectations.
• Safety and Compliance:
• Maintain a safe working environment for all employees and guests, promoting and enforcing safe work practices.
• Ensure compliance with Puttery's commitment to a respectful, equitable, and inclusive workplace.

Qualifications and Skills:

• Minimum three (3) years of experience in event sales, with a proven track record of achieving and exceeding sales targets.
• Strong knowledge and experience in managing inventory and cost control.
• Exceptional customer service and relationship-building skills.
• Proficiency in relevant computer applications, including Microsoft Word, Excel, and Outlook, as well as point-of-sale and business metric software.
• Self-motivated, organized, and detail-oriented, with the ability to handle multiple priorities in a fast-paced environment.

Education:

• High school diploma or equivalent required.
• Culinary/Hospitality Management Degree or relevant Apprenticeship Program preferred.

Puttery is committed to equal opportunity in the workplace, preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family status, citizenship, genetic information and veteran status) in its application and hiring processes and in its employment decisions. Additionally, Puttery takes action to prevent retaliation and to create a respectful, equitable and inclusive environment for everyone.