Revenue Operations Specialist - Remote Eligible

About DraftWise

DraftWise is at the forefront of AI in the legal industry, building a secure knowledge platform that helps lawyers at elite law firms draft, negotiate and review contracts faster, and with an edge over their competitors. Our core product unlocks for the first time the years of historic legal contracts that firms have negotiated for their clients. We use the latest in data management, machine learning and language analytics to help lawyers and legal professionals write better, safer contracts. Some reasons to join DraftWise:

• Our core offering has achieved product market fit proven by our partnerships with the industries leading Vault 10, Magic Circle and AMLAW 100 firms.
• Our founding team is composed of former Palantir and Google engineers along with an experienced lawyer from a top global law firm.
• We are backed by Y-Combinator and recently raised our $20M in our Series A backed by Index Ventures
• We are a fully remote company, though offer the option to co-work in our major cities in the US and Europe.
• We are working with the latest generative AI technology and developing practical applications of it for the legal industry
• We are solving problems that matter to lawyers, and our users love us for it!

About the Role

As our first Revenue Operations Specialist, you will play a critical role in aligning and optimizing our sales and marketing processes, systems, and data to drive revenue growth. You will work closely with the Sales, Marketing, and Customer Success teams to ensure that our revenue operations are efficient, scalable, and aligned with our overall revenue strategy.

Key Responsibilities:

1. Technology Management:
   • Manage and optimize revenue automation platforms (e.g., HubSpot, Salesforce, Salesloft, Sales Nav, Gong, etc..)
   • Implement and maintain integrations between marketing systems and CRM (e.g., Salesforce).
   • Ensure data integrity across multiple different systems and manage the migrations from initial technology stack to more robust systems over time.
2. Lead Management & Nurturing:
   • Design and implement lead scoring and nurturing programs.
   • Ensure timely and accurate lead handoff between marketing and sales.
   • Monitor and improve lead conversion rates throughout the funnel.
3. Process Optimization & Documentation:
   • Identify and implement process improvements to increase efficiency and effectiveness.
   • Develop and maintain standard operating procedures (SOPs) for marketing operations.
   • Train and support sales team members on best practices and system usage.
4. Data Analysis & Insights:
   • Analyze marketing and sales data to identify trends, opportunities, and areas for improvement.
   • Provide insights and data to support decision-making and strategic planning.
5. Cross-Functional Collaboration:
   • Work closely with sales, customer success, and finance teams to ensure alignment and coordination.
   • Participate in regular revenue team meetings to provide updates and insights on marketing operations.
   • Support cross-functional initiatives and projects as needed.

What we value

• Strong communication skills in an open environment.
• Creating an environment of trust through well-intentioned feedback.
• Skills to work independently and make decisions with minimal supervision.
• Interest in working in a dynamic environment with dynamic objectives.

About You

We're looking for employees who have:

• Bachelor’s degree in Marketing, Business, or a related field.
• 4+ years of experience in Revenue Operations, Marketing/Sales Ops or a similar role.
• Proficiency in Revenue automation platforms (Salesloft, Sengrid, Gong, SalesNav) and CRM systems (e.g., Salesforce).
• Excellent project management and organizational skills.
• Detail-oriented and able to manage multiple projects simultaneously.
• Strong analytical skills and experience with data analysis and reporting tools (e.g., Excel, Tableau, Looker).
• Experience working within a high growth - early stage environment.
• Have built out automation flows within a revenue software stack

What we offer

• Remote-first company, with an office in New York City. Ideally within UTC+4 to UTC-7
• Equity plan
• Competitive salary
• Private medical care
• New laptop and a work-from-home stipend for necessary accessories
• Generous PTO / sick leave
• Opportunity to lead our company as we disrupt the legal world