Manager - Rail Operations - Rail & Inland Terminals

Operations Manager - South Region

Key Responsibilities:

• Responsible for overseeing multiple locations in the South region, including three terminals across Bangalore and Chennai, collectively handling an average movement of 15-20 rakes per month.

• The role entails managing complete end-to-end operations, ensuring timely execution, high operational efficiency, and seamless coordination across all functions.

• Supervising daily terminal activities, rail operations, vehicle deployment, customer coordination, POD management, and overall inventory control.

• Handling all aspects of railway operations, including liaison with local and divisional railway authorities - critical for maintaining compliance, preventing delays, and ensuring smooth coordination with the Railways.

• Managing third-party staff and vendors deployed at these terminals, ensuring operational efficiency, attendance monitoring, and timely verification of bills.

• Maintaining complete rake related reports in terms of operational and commercial activities and timely submission to Management, Customer Service, and Sales teams.

• Maintaining strong relationships with Railway authorities at station and divisional levels to ensure timely placement and release of trains, secure necessary permissions, and avoid detentions or additional costs.

• Maintain complete records of container inventory, gate-in/gate-out movements, and document tracking such as LR copies, weighment slips, e-way bills, and invoices for first and last mile locations.

• Ensuring timely attachment of detached units at the assigned locations with their mother rake within specified SLAs

Education: Postgraduate / MBA or equivalent from a reputed University

Experience: Minimum 5 years proven experience in Rail and PFT

Technical Skills: Good knowledge on the Rail operations, ground operations, Railways norms and trade practices. Strong interpersonal skills and communication with Indian Railways.