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IT Support Techniker (onsite, Ochsenfurt, Vollzeit, Deutsch+englisch)
Provide on-site technical support to ensure seamless employee hardware and software operation
Ochsenfurt, Bavaria, Germany
Entry Level
4 weeks ago
D-ploy
A Swiss IT service provider specializing in IT infrastructure, cloud solutions, and managed services for various industries.
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D-ploy Job Description
D-ploy is a provider of IT services with headquarters in Switzerland and branches in Germany, Austria, the USA, the Czech Republic, and the United Kingdom. Since 2003, we have built comprehensive expertise in all areas of IT.
The core competency of D-ploy is IT services in the areas of IT infrastructure, service management, engineering, migration, and operation. Our strength lies in satisfying customers in all aspects of IT with tailored solutions and convincing them with consistently high-quality work. Flexibility and innovation are our trademarks.
Job Responsibilities:
- On-site support for employees with hardware and software problems
- Installation, configuration, and maintenance of workstations, printers, and mobile devices
- Maintenance of IT infrastructure within the scope of 1st- and 2nd-level support
- Support for the setup and management of user accounts and access rights
- Documentation of support cases in the ticket system
- Cooperation with central IT departments for forwarding more complex problems
- Carrying out hardware exchange and upgrades
- Support for IT rollouts, migrations, and projects on-site
IT Support Techniker (onsite, Ochsenfurt, Vollzeit, Deutsch+englisch)
Ochsenfurt, Bavaria, Germany
Support
About D-ploy
A Swiss IT service provider specializing in IT infrastructure, cloud solutions, and managed services for various industries.