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IT Infrastructure Support Specialist (remote, Full - time, EU, English, German) - Remote Eligible
Maintain and optimise VMware and Windows Server environments for multiple clients
Prague, Czechia
Senior
yesterday
D-ploy
A Swiss IT service provider specializing in IT infrastructure, cloud solutions, and managed services for various industries.
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D-ploy It And Engineering Solutions
D-ploy is an IT and Engineering Solutions company with operations throughout the EMEA region including Switzerland, Germany, Czech Republic, Austria, UK, as well as the USA.
We pride ourselves on delivering innovative and superior services and solutions to numerous industry-leading clients. By building relationships and trusted partnerships within the IT community, we optimize our customer's IT productivity and contribute to the organization's success and value.
We are interested in talking to engaging, flexible, and solution-oriented individuals who are looking to become a part of a dynamically growing and international organization. We are focused on creating value where IT counts, join us!
Tasks And Responsibilities
- Manage and maintain Windows Server environments (installation, configuration, patching, upgrades, monitoring).
- Operate and oversee VMware ESXi hosts and virtual machine infrastructure.
- Administer Active Directory, Group Policy, user/group management, permissions.
- Monitor server health, performance, capacity; respond to alerts, diagnose and resolve incidents.
- Work with backup/recovery solutions, disaster recovery procedures.
- Assist in configuration, management and troubleshooting of infrastructure services (including storage, networking basics, virtualisation platforms).
- Collaborate with service desk, escalation tiers to ensure smooth incident/problem/service request resolution.
- Participate in remote support across clients, ensuring SLA compliance and high customer satisfaction.
- Document infrastructure, changes, run books, and contribute to standard operating procedures.
- Contribute to continuous improvement: automation, tooling, monitoring enhancements, standardisation.
IT Infrastructure Support Specialist (remote, Full - time, EU, English, German) - Remote Eligible
Prague, Czechia
Support
About D-ploy
A Swiss IT service provider specializing in IT infrastructure, cloud solutions, and managed services for various industries.