Operations Support Coordinator

Operations Support Coordinator

We currently have an opportunity for an Operations Support Coordinator. Join our team and play a key role in supporting the three contracts with administrative and operational support. Reporting to Operational Support Supervisor, you'll help deliver high-quality outcomes that support our essential services.

Spotless Facilities Services (a Downer Company) delivers a range of Facilities Maintenance and Management Services to New Zealand Defence Force.

What You'll Do (key responsibilities)

This role offers a broad scope, with key responsibilities including:

• Champion Zero Harm.
• Deliver administrative functions with quality and within agreed timeframes.
• Develop strong, collaborative customer relationships and ensure customer interactions are positive and constructive.
• Work constructively in a centralised team environment.
• Champion continuous improvement.
• Deliver all services in accordance with our Downer Values.
• Manage workloads in accordance with business requirements and in time for month end business close out.

Important Skills (experience required)

• A minimum 2 years' administrative experience in a busy environment.
• A mature approach to work, coupled with an ability to demonstrate initiative.
• Exceptional organisational and time management skills.
• An ability to prioritise tasks in line with team output requirements, coupled with the ability to multi-task.
• Excellent communication, both verbal and written and relationship management skills.
• Team player with a dedication to providing quality customer service.
• Experience in working in a time pressured, KPI driven environment.
• Intermediate Microsoft application skills.
• Experience in delivering accurate data entry and providing administrative support including processing purchase orders and invoice approvals.
• Good problem solving skills and plenty of common sense.
• An ability to work both autonomously and as part of the broader team.

More than anything, you'll bring a strong work ethic, a positive attitude, and a commitment to delivering high-quality outcomes for our clients.

At Downer, we plan, create, and sustain essential public services across Australia and New Zealand. From hospitals to data centres and defence partnerships, we manage critical infrastructure that keeps communities thriving.

Why you will enjoy working here

• Training and development to support and diversify your career.
• With 30% of vacancies filled internally you'll find real opportunities to advance your career.
• Perks@Downer: healthcare discounts, great savings on retail purchases, car purchases and much more.
• Employee Assistance Program: professional support for you and your family when you need it most.

You want your work to matter and so do we. With over 26,000 people across Australia, New Zealand and the Pacific, our team is made up of individuals with unique perspectives, backgrounds, and ideas.

We know that diversity makes us stronger and we actively celebrate it through our commitment to inclusion and belonging.

We're committed to building a team that reflects the diverse communities we serve and we welcome people of all ages, genders, sexual orientations, cultures, abilities, and lived experiences. We especially encourage applications from those whose voices have traditionally been underrepresented in our industry, including women, Aboriginal and Torres Strait Islander Peoples, Māori and Pasifika Peoples, veterans, people with disability, and neurodivergent individuals. Even if your experience doesn't align perfectly with this role, we'd still like to hear from you. If it feels like the right fit, apply - potential counts, and so do you.

If you need support or adjustments through the recruitment process, just let us know, we're here to help you put your best foot forward.

Click "APPLY" and please include your CV. The reference number for this role is 728187.

We are committed to a safe working environment for everyone - all successful applicants will be required to undertake a pre-employment drug test, medical and a Ministry of Justice check prior to starting employment. If you need support with this requirement, please talk to our team.

Job Identification 728187

Job Category Services and Asset Management Delivery

Locations Burnham Camp, Canterbury, New Zealand

Apply Before 01/21/2026, 11:00 AM