Operations Manager

Job Title

The opportunity

To ensure that the works under contracts are delivered safely and profitably through the effective management of productivity and on-time service delivery to ensure contract KPI's are achieved, whilst proactively working towards developing and maintaining a high level of service that promotes and realises organic revenue and margin growth.

What you'll do

• Accountable for overseeing and optimising operations including management of field and back-office teams
• Collaborate with scheduling, logistics, and inventory teams to ensure availability of equipment, tools, and materials in the field
• Monitor, report on, and improve field performance metrics including safety incidents, quality rework, cost per unit, productivity, on-time service delivery, and customer satisfaction
• Conduct regular field audits, site visits, and toolbox talks to engage with the workforce and enforce safety, quality, and customer service expectations

What we offer

• Competitive remuneration with a significant ASX-listed company
• Structured career paths with the opportunity to work in different areas of the Utilities business, supported by a robust Commercial Operating Model
• A suite of health and wellness benefits and initiatives, including EAP Beyond Blue
• Retail discounts with major retailers, Dell, Good Guys, Samsung, Specsavers & ANZ
• We are a Tier 1 ASX listed company with in-house capabilities that far exceed traditional contractor environments

What we're looking for

• High level people management and interpersonal skills enabling work with a wide variety of people and groups including corporate, government and clients;
• Strong commercial acumen with extensive service delivery experience in a large, diverse and complex operating environment
• True advocate for safety - Comply with and require others to comply with relevant legislation, standards and Codes of Practice

About Energy & Utilities

Downer's Energy & Utilities business unit is an integrated trans-Tasman team, providing services and solutions that connect communities to essential networks and infrastructure. We design, build, operate and maintain today's critical assets and networks, delivering complete services across the water, electricity, telecommunications, industrial and power generation sectors. Our expertise spans in-house technical smarts, specialist engineering, integrated OEM partners, and dedicated crews of qualified tradespeople.

Downer Group is an employer that acknowledges and embraces the importance of our people's diverse experiences, talents, and cultures. As an inclusive employer, we welcome applications from everyone.

How to apply

Click "Apply" to start your application. We look forward to hearing from you! Downer does not accept unsolicited resumes, fees, or costs from recruitment agencies, search firms, or third parties. Candidates are welcome to submit their applications via the advertisement.