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Manager, Merchant Strategy & Operations

Develop new incentive models to drive sales growth for merchants on the platform.
San Francisco Bay AreaNew YorkWashington DC
Senior
$128,900 - 214,800 USD / year
1 week ago

✨ About The Role

- Responsible for owning the end-to-end strategy and execution to shape the success of merchants on the DoorDash platform - Collaborate cross-functionally with Sales, Support, Marketing, Product, and Consumer teams to develop and test hypotheses for new solutions - Utilize data-driven decision-making to run experiments and scale initiatives aimed at improving merchant experience and growing sales - Capture the voice of merchants in all aspects of the business, focusing on growth, onboarding, operations, product, and strategy - Operate at a detailed level to identify customer needs, engage regularly, and drive step-change improvements for DoorDash customers

⚡ Requirements

- Experienced professional with 5-8 years in consulting, strategy, operations, banking, or technology, preferably in high-growth or early-stage startup environments - Strong analytical skills with the ability to use both quantitative and qualitative data to understand and solve complex problems - Proven track record of leading teams, inspiring followership, and driving action to create innovative solutions - Excellent communication skills, capable of distilling complex topics into clear summaries for stakeholders at all levels - Results-oriented individual with an ownership mentality, able to think critically and strategically to drive future growth
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Manager, Merchant Strategy & Operations
San Francisco Bay AreaNew YorkWashington DC
$128,900 - 214,800 USD / year
Operations
About DoorDash
Restaurant delivery.