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Manager, Dasher Retention Marketing - Rewards and Sentiment

Develop personalized Dasher communications based on Rewards tier, tenure, and market supply health.
San Francisco Bay AreaNew YorkWashington DC
Senior
$133,000 - 210,000 USD / year
1 month ago

✨ About The Role

- Responsible for owning the Rewards, Ratings, and Sentiment lifecycle communication programs - Develop and implement CRM strategies to improve Dasher quality, retention, and satisfaction - Collaborate with various teams to lead the go-to-market communications strategy for new programs - Manage end-to-end development and execution of email, SMS, push, and in-app campaigns - Analyze campaign results, develop benchmarks, and create regular performance reports

⚡ Requirements

- Experienced in lifecycle, email, or retention marketing with a focus on Rewards programs - Skilled in developing and implementing CRM strategies to drive adoption and engagement - Strong analytical skills to create data-driven marketing campaigns - Ability to manage stakeholders effectively and collaborate across different teams - Proficient in CRM technology, ESPs, segmentation tools, and data visualization platforms
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Manager, Dasher Retention Marketing - Rewards and Sentiment
San Francisco Bay AreaNew YorkWashington DC
$133,000 - 210,000 USD / year
Marketing
About DoorDash
Restaurant delivery.