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Machine Learning Engineer - Conversation AI

Lead the development of DoorDash's support chatbot & LLM system
San Francisco Bay AreaLos AngelesSeattleNew York
Senior
$140,100 - 210,100 USD / year
1 month ago

✨ About The Role

- Lead the development of DoorDash's support chatbot & LLM system using advanced machine learning strategies - Drive the personalization of DoorDash's issue prediction & resolution policies for millions of customers - Spearhead the creation of next-generation LLM AI Agent tools to enhance user interactions with the support system - Apply stratification, variance reduction, and advanced experiment design techniques to measure the impact of innovations efficiently - Collaborate with engineering lead and product manager to set the strategy that moves the business metrics and grows the business
- Experienced ML Engineer with a background in developing optimization models and serving in a tech lead role - Strong educational background with an M.S. or PhD. in Statistics, Computer Science, Math, or related quantitative field - Proficient in natural language processing techniques, big data analysis, and machine learning libraries like SciKit Learn and Spark MLLib - Skilled in productionizing and A/B testing different machine learning models to drive business metrics - Familiarity with advanced causal inference techniques and contextual bandit algorithms preferred
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Machine Learning Engineer - Conversation AI
San Francisco Bay AreaLos AngelesSeattleNew York
$140,100 - 210,100 USD / year
Engineering
About DoorDash
Restaurant delivery.