Associate, Marketplace, Dashpass Strategy & Operations

Associate, Marketplace, DashPass Strategy & Operations

Our team's vision is to create make DashPass the #1 subscription by creating must-have benefits for DashPass members that drive angle-changing DashPass sign-ups and improved retention for existing members. We do this by incubating new benefit experiments across savings, access, and service then rigorously measuring and iterating on them until we've created something valuable enough to offer to members.

We're seeking an Associate to support rapid experimentation and learning across our DashPass benefits experiments. This role's responsibilities will include leading new campaign set-up, building dashboards, ad hoc user research, and analytical deep-dives. This person will work closely with our data scientists, engineers, marketing, research, and product to support new experiments.

You will report into a Strategy & Operations Manager on our DashPass Benefits team in our US Marketplace organization.

You're excited about this opportunity because you will…

Build. You'll have your fingerprints all over DashPass benefit experiments. You'll do whatever it takes to support the experiment launch, get 1% better every day, and help test something completely new.

Optimize. You'll help create new processes that keep us on-track and executing at a high-level. When needed, you'll help automate manual tasks using SQL, spreadsheets, and AI.

Experiment. You'll support rapid experimentation across the team and even pitch your own experiments, translating consumer problems into opportunities that grow DashPass.

Analyze. You'll get to the lowest level of detail across every project, from new dashboards to an ad hoc readout on experiment results. You will help us get smarter.

We're excited about you because…

You're analytical. You let data win arguments, and you're comfortable pulling your own data in SQL, building a dashboard, or modeling in Excel.

You're a strong communicator. You are concise, can craft clear summaries, and you communicate effectively with cross functional partners.

You solve problems from first principles. You're excited to solve problems in innovative ways, and you resist "this is how it's always been done" thinking.

You're gritty. You don't shy away from hard problems and you work iteratively to solve them.

You have 2+ years of experience. You've succeeded in high-performance cultures (whether in tech, operations, strategy, consulting, banking, or a related experience).

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Compensation

Actual compensation within the pay range listed below will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. Base salary is localized according to employee work location.

DoorDash cares about you and your overall well-being. That's why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others.

To learn more about our benefits, visit our careers page here.

See below for paid time off details:

• For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year.
• For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week).

$56,500 - $95,000 USD

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods. DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees' happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

We're committed to growing and empowering a more inclusive community within our company, industry, and cities. That's why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on "protected categories," we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.

Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

If you need any accommodations, please inform your recruiting contact upon initial connection.