Service Technieker

Service Team Member

Donaldson is committed to solving the world’s most complex filtration challenges. Together, we make cool things. As an established technology and innovation leader, we are continuously evolving to meet the filtration needs of our changing world. Join a culture of collaboration and innovation that matters and a chance to learn, effect change, and make meaningful contributions at work and in communities.

Do you want to strengthen a forward-thinking service team? Where technical expertise, safety, and career growth are central to everything we do.

Why you should apply:

• As part of a well-established global company, we offer opportunities for professional growth and development within an international environment — with the potential to grow into roles such as Service Sales, Product Specialist, or a management position within the service department.
• Be part of a developing service team, where your ideas and initiatives can influence the future of the company.
• Enjoy both internal and external training opportunities.
• Receive a competitive salary and attractive benefits, such as a company car, group insurance, WIA insurance, phone, laptop, iPad, and 30 vacation days.

Tasks and responsibilities:

• Technical support on-site: Starting, maintaining, and troubleshooting compressed air filtration systems at customer locations, with a focus on optimal performance and reliability.
• Training and education of customers: Providing practical training to customers and service teams on the correct use, maintenance, and safety of compressed air filtration solutions.
• Aftermarket service & upgrades: Supporting sales by recommending repairs and system improvements. Replacing/repairing parts to optimize the operation of the installation.
• Diagnosis & fault analysis: Investigating malfunctions/defects, performing root cause analyses, and reporting findings to engineering and product development teams.
• Documentation & reporting: Preparing detailed service reports, recording maintenance activities, and ensuring compliance with company and industry standards.
• Customer relationship management: Building strong customer relationships by providing responsive, knowledgeable, and solution-oriented service.
• Collaboration with sales & engineering: Working closely with the sales team to identify customer needs and with engineering to provide insights from the field for product improvements.

Minimum requirements:

• Technical diploma (MTS or equivalent), preferably in automotive technology, installation technology, or similar.
• Fluent in Dutch and English.
• Valid driver’s license (category B) – required to work at various customer locations in the Benelux.
• Knowledge of Microsoft Office package.

Bonus points if you have:

• VCA-Basic certificate
• Siemens PLC software